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Tracy, Some just pull straight up and out, there may be a pin hole, lever or button just under head rest which will release and allow head rest to be pulled up or pushed down, it does take some force as they do like to get stuck.
Check the attached links,instruction and guides, Good luck
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Remove the headrests. Then slide the cover over the seat back cushion (Photo 5). Push the bottom straps through the gap and into the buckles just like you did on the bottom cushion (refer to Photo 3). Reconnect the bib panel and pull down on the rear portion of the seat back cover to remove wrinkles.
Pull the seat fabric down in front to expose the plastic piece that the headrest bar inserts through. You will see a small wire clip inserted through plastic. Remove it by prying with small flat head screwdriver. Repeat on other side. Headrest will then slide out.
Im doing the same thing.. Push the headrest full forward, then lift hard to get past last indent in pole.. This worked for the front as well.. i also could not find a hole to push
Most volvo headrest can be removed by releasing the catches which are on the back of the headrest on some models and on the front on others I believe on 960 they are on the back. To release the seat on a 960 look where the shafts should be then follow it down on the back where the seat back top stops then goes in press around that area you should be able to find the catch there pull up on the headrest while releasing the catch you have to do this on both sides. The headrest should come off this also works on 740 and 760 series the volvo 780 is a different story the only way to get the headrest off on that is to disassemble the seat
Usea small flat screwdriverand run down along side the inside of the headrest rod. You will unclip 1 side and the rod will release. Do the same on the other and the headrest will come off. When you want to put back on just install and push down. Follow same procedure when you want to remove again. It is a little touchy but as soom as you remove 1 you will become a expert. I have done hundreds of those in the past couple years.
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