Question about NetGear WGR614 Router

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Unable to connect to internet when coonnected to VPN

When on VPN, unable to access internet. If on internet first, once VPN connects, internet connection drops. I don't see where I can add the laptop to my own DMZ. This is a Netgear WPN824 wireless router. I was told I need to redirect port 3389 traffic; I have the IP address of the laptop; but I don't see anything on the Router setup that enables this.
Help!

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  • Anonymous Feb 23, 2009

    I have the same problem. please some one guide me how to resolve this issue...

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2 Answers

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  • 42 Answers

What are you using for VPN? If you are using PPTP, it's probably due to split tunneling enabled. Goto Start > Control Panel > Network Connections > Right click on VPN Network Adapter, then click Properties > then click Networking tab > select Internet Protocol (TCP/IP), then click properties > click Advanced button and uncheck Use Default gateway on remote network.
Hope this helps.

Posted on Jul 08, 2009

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MTU Adjustment

1. Access the web-based utility of the router.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

2. Adjust the MTU setting.

a. Click on the WAN Setup under Advanced tab.
b. Lower down the MTU size to 1492, 1400, 1358 or 1300.
c. Click on the Apply button.

Note: You may verify from your ISP the recommended MTU size you can use.

Port Forwarding

A. Determining the IP Address and MAC Address of a Computer:

Note: Please use the computer for which the Ports are to be opened:

For Windows 2000/XP users:

1. Please click on Start and select Run.
2. Type in cmd and click on OK.
3. In the Command Prompt, please type ipconfig/all then press Enter or Return key.
4. Please make sure that the Ethernet adapter has an IP Address that is the same range as the router (e.g. 192.168.1.2 for the computer and 192.168.1.1 for the router).
5. Please note down the IP address and Physical address.

B. Reserving an IP Address:

1. Please open any web browser like Internet Explorer or Netscape Navigator.
2. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
3. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

4. When the setup page opens, click on LAN IP Setup under Advanced tab.
5. Click on Add under Address Reservation.
6. Under Address Reservation window, please select the radio button of the computer you wish to add from the Address Reservation Table.
7. If the computer you want is not on the list, please click on the Refresh button to update the table.
8. If the computer is still not on the Address Reservation Table, please type in the IP Address, MAC Address (Physical Address), and Device Name of the computer you wish to add.
9. Click the Add button when done.

C. Opening Pre-Defined Ports for Internet Services:

1. Click on the option with the name Port Forwarding/Port Triggering under the Advanced menu.
2. Please select the service type Port Forwarding. The router pre-defined services are listed there.
3. From the Service Name pull down list, select the service that needs to be hosted.
4. Enter the IP address of the computer in the Server IP Address box.
5. Click the Add or Apply button.
6. Repeat all steps to open more ports.

Note: If the name of the Internet service does not appear in the drop down list, you may manually open the ports for that Internet service. Please follow the steps below:

D. Opening Ports for Games, Applications or Custom Ports:

1. Click on Add Custom Service button.
2. Type the service name in the Service Name box and the lower range numbers in the Starting Port box.
3. If the application uses only a single port; type in the same port number in the Ending Port box.
4. If the application uses a range of ports; type in the higher range numbers in the Ending Port box.
5. Type the IP address of the computer in the Server IP Address box. Click Apply button.
6. It will then refresh to the Port Forwarding page, and will show the list of all ports opened in tabulation.
7. Repeat all steps to add more ports for more services.

E. To Edit or Delete a Service Entry:

1. Click on the Radio Button that needs to be Edited /Deleted, under the Port Forwarding page.
2. Modify the information from the Service Name, Starting Port, Ending Port, and the Server IP Address, and then click the Apply button.

Posted on Jul 08, 2009

1 Suggested Answer

redhaze89
  • 854 Answers

SOURCE: I cannot access internet when connected to VPN.

1. Please assign an IP address to your computer using the IP Address Reservation.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

d. On the setup page, please click LAN IP Setup under Advanced tab.
e. Click Add under Address Reservation then you will be brought up to a new window.
f. On the Address Reservation window, please select the radio button of the computer you wish to add.
g. If the computer you want is not on the list; click the Refresh button to update the table.
h. If the computer is still not on the Address Reservation Table; please enter the IP Address, MAC Address, and Device Name of the computer you wish to add.
i. Please click on the Add button when finished.

2. On the Set Up page of the router, select on Port Forwarding/Port Triggering under Advanced tab.
3. Click Add Custom Service and type VPN on the Service Name box.
4. Set the Service Type to TCP/UDP and input the VPN port numbers under the Start and End Port field.
5. Type in the last digit of the IP address of your computer. Then, click the Apply button.

Example: The IP address of the computer trying to establish the VPN connection is 192.168.1.2.

Service Name Start Port End Port Server IP address
VPN1 47 47 192.168.1.2
VPN2 50 51 192.168.1.2
VPN3 500 500 192.168.1.2
VPN4 1723 1723 192.168.1.2

Posted on Aug 16, 2009

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1. Please assign an IP address to your computer using the IP Address Reservation.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
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