Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

1 Answer

Router does not work with Vista

(Windows Vista)
Motorola Surfboard
Router SB5101 using USB lead. Iit will not see the usb Driver to install it.
On the other the network leads works fine but I need to hook up two PC's

Posted by on

  • willieb2010 Dec 19, 2008

    Yes I installed drivers and software at one point but for some reason it stoped working so I used the ethernet port. but I still need to get the USB working again. I have uninstalled and reinstalled the software and then hooked everything back up with no results. Help

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 107 Answers

You can not use both the the usb and the ethernet at the same time on it, its one or the other Also did you run the install disk first?

Posted on Dec 09, 2008

  • Eric Mitchell
    Eric Mitchell Dec 20, 2008

    If you want to hook it up to more than 1 computer then you need a router "You can not use both the the usb and the ethernet at the same time" as I said before

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need download for setup no disc


http://download.cnet.com/Motorola-SURFboard-SB5101-USB-Cable-Modem/3000-2112_4-70249.html
http://download.cnet.com/Motorola-SURFboard-SB5120-USB-Cable-Modem/3000-2112_4-170001.html
Rather doing a driver hunt which can take hours

http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.
also at cnet
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: Modem name wireless or internet drivers.
Place a tick in either windows software or all software box.
You might have to try a few times to get it right.

Aug 03, 2013 | Arris Surfboard Extreme Docsis 3.0...

1 Answer

Motorola SURFboard SB5101 USB Cable Modem 64 bit sterownik


Do you need drivers for the motorola to use the usb cable?

Sep 20, 2011 | Arris SURFboard SB5101 Cable Modem

1 Answer

I am trying to use the usb port on my surfboard sb5101 DSL modem but it will not find any driver software for the usb port.


The USB driver is located on the CD that came with the modem. Connect the USB and when prompted to install the driver, insert the disc and load the driver.

Feb 23, 2011 | Arris SURFboard® SB5101 Cable Modem

1 Answer

I got a NETGEAR router and I have been trying to get my Motorola SURFboard to recognize it. I had the USB connection installed and the NETGEAR uses ethernet, so I tried to install the ethernet but my...


The Cable modem must be disconnected from the computer. You cannot use USB and Ethernet at the same time.

1. Turn off power to the Cable Modem and the Netgear Router. Do the same with the computer.
2. Connect an ethernet cable from the modem to the router's WAN (Internet) port.
3. Connect another ethernet cable from one of the remaining 4 LAN ports on the router to the computer's ethernet port.

4. Now power on the Cable Modem ONLY. Wait for the modem to sync up with your service provider
5. After about 2-5 minutes power up the router and wait about 1-2 minutes.
6. Now power on your PC.

Check and see if you have internet access. If not you may have to uninstall any cable modem software related to USB connection. if this is the case, then you may have to repeat steps 4-6.

Since most cable internet providers do not use proprietary connection settings, your internet connection should be up and running without changing any settings in the router or modem.

If this does not resolve your issues, we can continue to work with you.

Nov 29, 2010 | Arris SURFboard® SB5101 Cable Modem

1 Answer

What type of wifi router should I buy


you can add any router you want. since the surfboard is just a modem, you can add any router you want. just make sure that after you plugin a router into the surfboard, that you disconnect the surfboard from it's power, wait 10 seconds and then reconnect the power. this is to let the surfboard see the router since it is known to remember it's last connected device.

Apr 08, 2010 | Arris SURFboard® SB5101 Cable Modem

1 Answer

I cant connect to my computer using my usb port


change the driver of the usb device or change the usb device

Jun 11, 2009 | Arris SURFboard® SB5101 Cable Modem

1 Answer

Motorola surfboard sb5101 only gives me a connection speed of 12Mbs. Can I get more?


if you use the usb cable can only be sure your connection is 12Mbps, try to use lan cable that you certainly can. I also use the usb only 12Mbps, but can I use lan cable I can be more than that

Apr 06, 2009 | Arris SURFboard SB5101 Cable Modem

1 Answer

Trying to connect two computers through a sb5101 modem


you cant connect usb and ethernet on that modem at the same time you have to use a router

Mar 15, 2009 | Arris SURFboard® SB5101 Cable Modem

2 Answers

I can't install modem drivers for SB 5100 motorola (usb) on my laptop having windows vista. An error is showing that no cable found connecting the modem and computer. Can someone help me how to set this...


Here are the current windows Vista drivers from motorola:

http://broadband.motorola.com/consumers/products/SB5100/downloads/542708-001-install-utility-b.exe

Hope this helps you on your journey

Let me know if you have anything else.

I also would recommend you use ethernet since you do not have to install any software to make it work.

You will need to reboot the cable modem when ever you change how its connected also Ethernet/USB or if it was connected to a different PC.

Please Rate

Jan 20, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

Not finding what you are looking for?
Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100) Logo

267 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Computers & Internet Experts

swDemonDog

Level 2 Expert

233 Answers

Suddenlink Help

Level 1 Expert

43 Answers

 John
John

Level 3 Expert

668 Answers

Are you an Arris Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...