Brother MFC 8500
When I fax, the paper cannot be loaded to scan, the machine is just keeping running but the paper can't go through. I think one of the roller is wear out. I have another same model broken machine. I hope I can change some parts to this one.
By the way, my broken fax machine problem is: when pluged the power, it clicks like crazy, change drum/toner does not help. Is there a fast fix? I want make one machine work from these two machines.
Thank you very much for help.
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Re: When fax, the paper cannot be loaded.
The machine clicks when you plug in the power is the gear porblem, most likely the gear is broken.
the one that does not pickup paper is the roller.
you can change the roller form the licker to this one.
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Check to make sure that the PC Fax Function is turned off. I noticed after I connected the 8500 to my PC and installed the software, I too could no longer receive faxes and it was corrected after I turned this PC Fax function off.
The function is located by:
Press the MENU button.
Select Option 2.
Select Option 1.
Select Option 8 (PC Fax) and turn that function OFF.
If you open the cover and remove the toner/drum unit, you will see (on the left side as you remove) a small hole with two triangle teeth. on either side of this hole are two small phillips head screws. this is the problem we had with our clicking noise. As the machine tries to turn the toner/drum, the innards of the toner are becoming harder to turn. So the part of the fax machine that fits in the hole end up stripping the teeth in that hole. If you have an old toner cartridge, you can remove the gearing from it (where the small phillips head screws are) and use it to replace the gearing on the newer cartridge. Or go buy a new toner cartridge.