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Sony Vaio vgc rb-38g freezes and have to hard start to access

Computer will freeze up and when rebooting, the bios sticks at detecting keyboard mouse and will not detect the hard drives and cd drives. ctrl/alt/del to try again. May take several trys to get it to complete bootup.
Once booted, will work fine for awhile and freeze again. Also the rear fan will not work either, had to wire it to a molex connector to get fan to run. Does not have any monitor or control of the rear fan.

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There is a problem with the RAM, take it out and reseat it firmly, also clear the CMOS too (you have to reset the time and date if you clear the CMOS)

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Posted on Dec 01, 2008


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Posted on Jan 02, 2017


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Hi, With what Sony Vaio computer does the SONY VAIO MODEL VGP-WKB1/G WIRELESS KEYBOARD belong to? Will it work with the Sony Vaio VGC-V517G all-in-one model computer? Thank you. Angelo

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My VGC RA830G will work for about 20 mins then will shut off and try to immeidately reboot. Sometimes it reboots, and other times it just freezes on the VIAO screen. If I turn off and wait a while, it will...

This could be a memory problem.

Try this, download memtest x86+:

Unzip it and burn the iso to a CD using the burn image to disc option.

Place the CD in the tray of the computer and the program will start up itself. (If it does not then you will need set your computer to boot from your CD ROM Drive in the BIOS. At the VAIO screen it should say press F2 to enter setup. (Maybe it is something other than F2 but I think it is F2 on a Sony). In the bios there should be a menu that says boot or boot order and there you will see your CD Drive. Make sure it is higher than your hard drive on the list. Normally it is by default so you shouldn't really need to do this bit.

If there are errors when the program starts running the checks then it is a memory problem. If you are capable then you should remove each of your RAM modules individually (If you have more than one, If not then contact Sony if you still have warranty and order a replacement). Then start the machine and run the CD again. If you have one RAM stick that fails and another that doesn't then you have found the broken RAM. You can contact Sony and ask for a replacement if you are still within warranty.

I hope this helps you out,

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When pwring up first time I get the bios screen. Dosent go any further seems to freeze there. Then I reboot it and nothing happens. All fans are spinning and there is a new hard drive in it. 

u may need to re install xp or vista as the hard drive may need to be formated as it is new also make sure the hard drive is selected in the boot menu on the bios screen.

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Sony won't finish the start up. Freezes at black

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Wireless keyboard and mouse freeze and become completely inoperab

Its probably a compatibility issue with the hardware. The best is to use cabled mouse and keyboard.

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