Question about Maytag MSD2434GE Side by Side Refrigerator

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Water puddling in bottom of freezer which freezes

Water puddles in the bottom of our freezer compartment, and eventually freezes and builds up there to the point that it's almost out to the door. When it gets close enough to the front edge of the opening, it melts and forms a puddle under the left front of the refrigerator.

I had to literally break a large ice mass loose that had entrapped the bottom freezer basket (and its contents), then break up the ice and remove it. Within hours though, the water had again puddled and begun to freeze in the exact same manner.

What is the source of the water and what must I do to stop it?

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  • vixfix Dec 02, 2008

    I too have the same problem. I have had the fridge for over 8 years and it's just started to do this.

    I can't see where the water is coming from.

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Tool needed: Screw drive with the insert tips can be used to remove screws use the end of the screw driver with out a philips bit or flat tip inserted. Remove frozen food to camping coolers igloo ice chests or coleman ice chests or a freezer in your home . Remove all racks and baskets to expose movable panels at the inside back of the freezer compartment.
Notice the 1/4" hex nuts remove the screws holding the panels at the back wall. Clear built up ice carefully. You now can take out the panels and expose the fan and cooling cool that creates the cold temperature on the freezer side.

Near the bottom is an aluminum U shaped pan with a shallow funnel indentation at the bottom. Clear ice from the funnel pan and inside bottom carefully. Sharp objects break ice nicely and can pierce the interior surfaces . Look under the cooling coil and at the back wall is a screw holding this soft metal catch pan in place. Remove the screw and carefully tip and slid out the catch pan tray. You now have access to the drain hole that is frozen closed or clogged. Place a large towel in the bottom of the freezer area to catch water. Pour hot tap water a half cup at a time into the drain area. Do not use boiling water the plastic inside a refrigerator or freezer can not tolerate high temperature. I have melted a freezer compartment in a GE with a hair dryer. Remove the water with a clean reag and add more warm or hot water repeat until the drain allows water to flow. stop adding water or the evaporation pan under the refrigerator will over flow.
Check the refrigerator about once a year for the freezeup problem or keep an eye on the bottom of the freezer looking for the build up of water frozen on the inside floor. The other solution get a new refrigerator.

Posted on Feb 05, 2010

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