Question about HP Pavilion a1410y (RB042AV) PC Desktop
I installed a second 1GB memory module. The computer only reads the first slot, regardless of which 1 GB memory module is in the second slot. The two memory modules are from the Kingston and are the same model but purchased at different times. HP troubleshooting support says the problem is software and wants to charge me for support time. I've looked at the HP website for drivers but everything seems current.
The computer also won't create recovery discs. It always encounters a problem when starting to write to blank discs. Has anyone heard of this problem with this computer?
I don't think that the problems are related but wanted to mention all the problems witht he computer.
Any suggestions? Thanks.
Try checking your bios and see if it is seeing it. goto to this site on how to check your bios: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07110&lc=en&dlc=fi&cc=fi&lang=fi&product=3254035
Posted on Dec 01, 2008
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