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Bose lifestyle fault code 802 - Audio Players & Recorders

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Here's what the Bose support website suggests.  Good Luck!
Messages displayed during a Music Information Update
Messages may appear on your media center display during a Music Information Update. If you see a message with instructions to call Bose, and a three-digit code such as "Error Code 802" or "Failed 172" while performing a Music Information Update, it does not necessarily mean there's something wrong with the system. Performing a media center reset and installing the update again may address the issue.

To reset your media center, follow these steps:

  1. Turn the media center off. Wait two minutes

  2. Unplug the power cord from the media center. Wait 30 seconds

  3. Reconnect the power cord

  4. Wait until "Bose Lifestyle" disappears from the screen

Note: After a reset, you will need to wait several minutes before playing stored music (3 to 20 minutes, depending on how many CDs have been stored). All other sources will be available immediately after the system powers up.

If you have any additional questions about these messages, please contactBose® Technical Support or call 1-800-278-1281.

Posted on Dec 01, 2008

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1 Answer

Bose lifestyle 38


It's a system fault from the motherboard.I'm afraid you may need to replace it and in some instances,with the DVD ROM.

Dec 22, 2013 | Bose Lifestyle 38 DVD Home Entertainment...

Tip

Reset Bose LifeStyle 48 VChip Password


Bypass or Reset Bose LifeStyle 48 System V-Chip Password Lock


f64e5a4.jpg

Would you like to bypass, defeat or reset your Bose LifeStyle 48 System Parental V-Chip parental lock? Have you forgotten your V-Chip passcode or password?

If you forget your V-Chip passcode, you can view the locked signal without entering your password.

When your passcode is requested, enter the temporary code 2673. This process temporarily unlocks your system, and you can reset or change the password.

I hope that helps.
_______________________________________
Bose LifeStyle 48 Manual Download
Bose LifeStyle 48 Video Mode

on May 02, 2010 | Bose Lifestyle 48 System

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Reset Bose LifeStyle 38 VChip Password


Bypass or Reset Bose LifeStyle 38 System V-Chip Password Lock


f64e5a4.jpg

Would you like to bypass, defeat or reset your Bose LifeStyle 38 System Parental V-Chip parental lock? Have you forgotten your V-Chip passcode or password?

If you forget your V-Chip passcode, you can view the locked signal without entering your password.

When your passcode is requested, enter the temporary code 2673. This process temporarily unlocks your system, and you can reset or change the password.

I hope that helps.
_______________________________________
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on May 02, 2010 | Bose Lifestyle 38 System

1 Answer

Failed 802


The HDD is bad and need to be replaced.

Nov 24, 2013 | Bose Lifestyle 38 System

1 Answer

FAILED 802 CALL BOSSE


I have the same problem since the Earthquake in Christchurch NZ.. Called Bose support centre and it seems the hard drive has failed and will need replacing, so all stored music etc lost. Cost to fix is roughly the same as getting a new media centre (DVD/CD) component. We are getting a new one through our insurance, apparently Bose Lifestyle's do not like being shaken around a lot or dropped.
Normally accompanied by a screetching sort of sound when you try to access stored music or turn the unit off.

May 08, 2011 | Bose Lifestyle 48 System

1 Answer

Same problem LS 38< two years, error 802, unplug and erase umusic


Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.

Jul 10, 2009 | Bose Lifestyle 48 System

1 Answer

Bose lifestyle fault code 802 hi there- i have a bose lifestyle 48 and on display it reads format unsupported when i try to listen to cd's gut not on dvd's - in addition i am unable to store music into the...


Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

May 31, 2009 | Bose Lifestyle 48 System

2 Answers

Life style error codes 801 & 802


Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

Dec 31, 2007 | Bose Lifestyle 38 DVD Home Entertainment...

7 Answers

Life style error codes 801 & 802


When being in contact with BOSE support i got the message that "FAILED 802 Call Bose" refers to issues with the harddisk not being identified.
In my case I had to send the unit to BOSE support. I replaced the existing disk with an identical unformated one but some more actions are needed. The question is what .......

Nov 18, 2007 | Bose Lifestyle 48 System

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