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Bose lifestyle fault code 802 - Audio & Video Receivers

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Here's what the Bose support website suggests.  Good Luck!
Messages displayed during a Music Information Update
Messages may appear on your media center display during a Music Information Update. If you see a message with instructions to call Bose, and a three-digit code such as "Error Code 802" or "Failed 172" while performing a Music Information Update, it does not necessarily mean there's something wrong with the system. Performing a media center reset and installing the update again may address the issue.

To reset your media center, follow these steps:

  1. Turn the media center off. Wait two minutes

  2. Unplug the power cord from the media center. Wait 30 seconds

  3. Reconnect the power cord

  4. Wait until "Bose Lifestyle" disappears from the screen

Note: After a reset, you will need to wait several minutes before playing stored music (3 to 20 minutes, depending on how many CDs have been stored). All other sources will be available immediately after the system powers up.

If you have any additional questions about these messages, please contactBose® Technical Support or call 1-800-278-1281.

Posted on Dec 01, 2008

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