Question about GE Profile CustomStyle PSI23NGR Side by Side Refrigerator

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GE TFX27PFS Always makes crushed ice.

I have a 13 year old GE TFX27PFS side by side fridge. I have 3 problems and I am not sure if they are related. 1. It always makes crushed ice no matter what button is pushed. I took the dispenser out and the plastic mechanism moves up and down freely. 2. The door open alarm always blinks. Does the door just need to adjusted? 3. The fridge is starting to leak water under the freezer side.

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The crushed ice sounds like the solenoid in the back of the freezer may be frozen and moving the mechanism (rod) even though you can move it by hand. Take a hair dryer and heat the area where the ice bin rod fits into in order to thaw the solenoid out. You can take the whole thing apart and put a little petrolium jelly on the shaft to keep it from freezing and sticking again if you have the tools. The door alarm may be the door out of adjustment... hold the light switch down and see if that stops the alarm, if it does you can always glue an extension piece on the switch in order to reach the door again vice adjusting the door. Some of these models were very close to being out of adjustment and a few years of wear on the hinges could do that. I've even seen someone glue an extension on the door so it would press the switch better on closing. As for the water leaking, is it continuous leak or say every 12 hours you notice a little bit of water? Continuous leak is likely a solenoid valve letting water by, small leak every 12 hours or so usually means the defrost drain line is clogged and the defrost water is not making it to the holding pan but leaking out the freezer compartment instead.

Posted on Jan 28, 2007

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