Question about HP Officejet 5610 All-In-One InkJet Printer

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5610 printer fax problem

The printer will print a local page from my computer or any stored files. An incoming fax does not print. THe cartridges move back and forth, but the page comes out blank. At first, I thought the sender was sending upsidedown, then I thought the ink cartridge needed changing, but it prints locally just fine.

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  • 217 Answers

Reload the printer drivers again the drivers for the fax must not been downloaded properly.

Posted on Dec 01, 2008

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Though there was no message to indicate toner issues, I changed the cartridge anyway. That must have been the problem. It works now. The old cartridge was 3 years old and, though barely used, may have outlived its quality. Thanks for writing back.

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You can't move to another planet unless you take me with you! A couple questions, please. Can you make a copy? Did you replace the cartridge with a NEW HP branded cartridge? BTW I've never left the States, but if I did NZ is the first place I want to see. Is it as great as I imagine it? Let me know the answers to the first 2 questions anyway Thanks, Ed

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