Question about HP Officejet 5610 All-In-One InkJet Printer

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5610 printer fax problem

The printer will print a local page from my computer or any stored files. An incoming fax does not print. THe cartridges move back and forth, but the page comes out blank. At first, I thought the sender was sending upsidedown, then I thought the ink cartridge needed changing, but it prints locally just fine.

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  • 217 Answers

Reload the printer drivers again the drivers for the fax must not been downloaded properly.

Posted on Dec 01, 2008

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How do i print a fax stored in lexmark x5495 if a fax is sent and does not print out, is it saved anywhere for me to retrieve


When an incoming fax is stored temporarily in the printer's memory, chances are, one of your cartridges has low ink level. To retrieve stored faxes, current state of printer must be on the instance when the fax is temporarily sent to printer's memory. Replace your low-ink cartridge without navigating away from the Fax function. Once you have replaced the cartridge, press Ok button to continue printing the fax.

Jun 21, 2011 | Lexmark X5470 All-In-One InkJet Printer

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Can I send and receive faxes from my computer ?


Yes. You can. You will need a telephone line, a modem and a scanner, along with your computer. And before you can send and receive faxes from your computer, you will need to install the fax component. This fax component is not installed in Windows XP by default.
How to install the Fax Component:
Go to Start Button -> Control Panel -> Add/Remove programs ->Click on Add/Remove Windows Components ->Click in the Fax Services check box and click Next. Now you will see a Windows Component Wizard, which will setup the Fax service in your computer. Make sure the modem and telephone line are connected to your computer, along with the Scanner.
Now you have to configure the Fax component in your computer. In order to do that, you have to go to the Fax Console which is located at
Start Button ->All Programs->Accessories->Communications->Fax ->Fax Console
fax_xp.gif In the Fax console, click on the Tools Menu and select Configure Fax - this will start the Fax configuration wizard. Click Next to start configuring the fax service in your computer.
Enter your Name, Your Company's name and your fax (Telephone) number on the Sender Information page.
Your modem will be selected under Select Device for Sending or Receiving Faxes - if you have more than one modem, you will have to select the correct device to send and receive faxes in your computer. You will also have to specify if the send and receive options - whether you will manually answer incoming faxes or if you want your computer to automatically answer them for you.
Remember to Enter your Company's Name and Fax Number under Transmitting Subscriber Identification(TSID) and Caller Subscriber Identification (CSID). These fields are very important.
Now, under Routing Options, you will need to specify where incoming faxes are going to be stored in your computer. You can specify a local folder or just let it go to the default location, which is the Fax Console.
You can change these settings anytime you want by running the Fax Configuration Wizard again from Tools -> Configure Fax.
Sending Faxes from Your Computer
You can fax any document that is stored in your computer. You can also scan a document and fax it by sending it to the Fax Printer in your computer.
To fax a document from your computer, Click on the File Menu of the document and select Print. Then under print (or Print Setup), select Fax in the Printer Name box. This will open the Send Fax Wizard. You can also use the option called Send To and select Fax Recepient if you are using MS Office.
As soon as you hear your computer dialing, the Fax Monitor (as shown in the image below) will start up
fax_monitor_xp.gif How to Fax Scanned documents:
Another way to send a fax from your computer is to scan documents and then fax it through your Fax Printer. This can be made possible by using your scanner software. You can also fax from a scanner using the tools provided by Windows XP.
For this, go to the Control Panel and click on Printers and Other Hardware, then select Scanners and Cameras and then, double-click on the icon for your scanner to start the Scanner and Camera Wizard.
Then, on the Choose Scanning Preferences page, click Grayscale Picture and then click Preview to start the scanner.
Provide a name and location for the scanned document.
Now, go to the saved image which you scanned just now and right-click on it and select print - This will start the Photo Printing Wizard.

Click on the check box for the image to be faxed and select Fax as the printer you want to use.
When you finish the Photo Printing Wizard, the Send Fax Wizard opens and you proceed as described in the procedure for sending a fax from your computer.
Faxing from MS Outlook:
You can also fax from MS Outlook by adding the Fax Transport Service as an email account.
Receiving faxes on your computer.
Remember, you have already specified where the incoming faxes should be located and also how you wanted the incoming fax calls to be answered -manually or automatically. The Fax Monitor opens up automatically when the modem detects an incoming fax.
To view an incoming fax, go to the Fax Console and click on Inbox. Double-click on the fax entry you have just received and it will open up in the Windows Picture and Fax Viewer. Fax files are images in TIFF format so they cannot be edited. But u can print it out or email it to anybody else as an attachment.

on Jul 06, 2010 | Computers & Internet

1 Answer

Ran out of toner a week ago...stopped printing....did my print jobs and/or faxes go somewhere to retrieve later when toner replaced?


Your print jobs may still be in the spooler of the printer. Check the computer (Windows 7, Start > Devices and Printers. Windows XP, the title was Printers (IIRC)). The incoming faxes will be stored in memory; it can store up to 320 pages. (If you have other faxes in memory, the number of incoming faxes that can be stored will be less. Clear the memory after replacing the toner and printing the stored jobs. Press Menu until you see Maintenance then the left and right arrow to select the item to clear. Then press Enter to clear that area. When done, press Clear/Stop.)

I hope this helps.

Cindy Wells

May 17, 2010 | Ricoh AC205 All-In-One Laser Printer

1 Answer

HP 3055 All In One laserjet prints all black pages


Odds are that you have a bad toner cartridge; especially common when using remanufactured cartridges. (Staples, Corporate Express, etc.) Replace your cartridge with an OEM HP cartridge and you should be OK.

Feb 22, 2010 | HP LaserJet 3055 All-In-One Printer

2 Answers

Brother MFC 8220 all-in-one fax prints with a vertical line


First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Nov 21, 2009 | Brother Office Equipment & Supplies

5 Answers

My HP 5610 is printing extremely slow.


Very simple solution: The cartridges still have ink in them but printing is very slow. Remove the cartridges from the printer. Take a wet paper towel and wipe the print head on each one until the ink flows from each head. Usually it is the color cartridge because it is used less than the black one. Once ink is flowing again, reinsert the cartridges into the printer and your normal printing speed will return. This worked for me, no thanks to the "experts" or trouble shooting guides..

Oct 05, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Copier, Printer black streaks on copy or all black page


Hello sir; Either drum cleaning blade or drum cartridge needto replace.

Aug 20, 2009 | Brother Office Equipment & Supplies

2 Answers

Will not print


Make sure you select the printer has the default printer under the Printers and Faxes option on control panel.

Simply right click your printer and select the option "Set as the default printer"

To make sure it is solved, go to the printer properties under the right-click menu and hit "Print test page"

Good luck

Jun 21, 2009 | Canon BJC 80 InkJet Printer

1 Answer

Printer not printing at all


Though there was no message to indicate toner issues, I changed the cartridge anyway. That must have been the problem. It works now. The old cartridge was 3 years old and, though barely used, may have outlived its quality. Thanks for writing back.

Aug 11, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

PROBLEM WITH RECEIVING FAXES


You can't move to another planet unless you take me with you! A couple questions, please. Can you make a copy? Did you replace the cartridge with a NEW HP branded cartridge? BTW I've never left the States, but if I did NZ is the first place I want to see. Is it as great as I imagine it? Let me know the answers to the first 2 questions anyway Thanks, Ed

Jun 11, 2007 | HP PSC 2210 All-In-One InkJet Printer

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