Question about HP OfficeJet 7410 All-In-One InkJet Printer

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FAO Inkworks Guru...

Can't get the encoder strip for Officejet 7410 in Europe - is it possible to buy one off you guys and pay by paypal...?

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  • cheapread Dec 03, 2008

    Hi Inkworks, thanks for reply -

    actually it is for a HP 7310 (sorry) -

    the strip is the metal one, (not plastic) and there is etched on it the following... E-C8963-00035-1

    in really really small writing....

    is that the one you have in stock...

    if so can u email me



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$30 shipped out priority mail. Send funds to paypal account Please provide mailing address when making payment.


Posted on Dec 02, 2008


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Receiving error message for carriage jam. Is it possible that the ink cartridges are out of date and need replacing. If not is it possible to reset the ink cartridges on the printer?

Carriage jam usually occurs on inkjets due to either the carriage sensor misreading the encoder strip or excessive drag slowing it down. First get some sewing machine of 3in1 oil (no WD40, it will dissipate rather than lubricate) and put some on the tip of your index finger while the lid is open and rub the oil back and forth across the top of the long metal rod the carriage rides on. Then close the lid and let the carriage cycle, even run a print to cycle it back and forth. If it still does it you need to clean the encoder strip but you have to be careful on how you handle it or you can pop it loose or damage it. Put some water, Windex or alcohol on a soft toss cloth you dont care about (I use tee shirts I keep for rags) and wrap it lightly over the strip. The encoder strip is the thin plastic strip above the metal carriage rod parallel to the rod. It has little microscopic sized marks on it the sensor reads visually. With the rag wet and over the strip hold it between your thumb and index finger and lightly wipe side to side the whole length. Repeat to get the rest off until you come up with a clean rag afterwards, If you pull too hard side to side you will cause the strip to disengage - only enough pressure to allow the wet rag to remove the ink overspray. Give it a try now.

Jun 30, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Prints in staggered columns

What you describe is typically caused by ink aerosol building up on the encoder strip, a thin band of plastic that the printer uses to keep track of its location.

You can gently clean the encoder strip as shown at HP's website here. Be sure to heed to cautions and notes. Do not use any solvents other than water and be gentle to avoid damaging the encoder.

Bob Headrick, MS MVP Printing/Imaging

Sep 24, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Encoder strip have hole. How can i take it out?

Why would you want to remove the encoder strip? The strip can be carefully cleaned in place by following the instructions here.

If you really want to remove the strip (not recommended) open the lid (with the power on). Wait for the printer noises to stop, then carefully move the carriage (with the print cartridges in it) to the left. Unplug the printer power.

The encoder is held on a metal tang at the right side and a spring on the left side. Carefully grasp the encoder near the right side and pull it to the right so it can be dislodged from the tang on the right. You will need to bend the encoder slightly to unhook the end. Once it has been loosened form the right you can then release the left tang and carefully remove the encoder.

When reinstalling the encoder reverse these steps. First thread it properly through the sensor on the back of the carriage, then connect the left end to the spring, then connect the right side.

Bob Headrick, Microsoft MVP Printing/Imaging

Jun 16, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Print problem

If your machines are like other 7310's and 7410's that we have serviced, the inside of it is probably coated in ink spray. Over time this spray will build up on the encoder strip and cause print image defects. You can just clean the encoder strip for a temporary fix but I would have in completely torn down to the metal frame and cleaned good. We charge $85 for this type of cleaning which cures what ails most of this line of printers.


Apr 28, 2008 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Hp g85 all in one

The "plastic strip" is the position encoder of the print head, it holds itself in place by two latches, one is fixed and the other is flexible, you have to put the encoder in the flexible latch first by holding it at an angle and then in the fixed one, probably you'll have to disassemble the MFP to have access and a better view of the parts.

Apr 27, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

HP OfficeJet 7410

Modem is part of the main board. Main board will have to be replaced. We have a few spares laying around.

866-381-054 1

Apr 18, 2008 | HP OfficeJet 7410 All-In-One InkJet...

3 Answers

HP Officejet 7410

Scanner motor doesn't typically go out in these machines. If you are getting a scanner failure message, its either the scanner assembly or the main board.


Apr 16, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Strip encoder 7410 hp all in one printer

Not sure about the smoking replace the encoder strip will require fairly extensive disassembly. There are no repair manuals available for any of HP's Inkjet machines because all repairs or replacements are depot repairs (u send them in). We service all of their machines. We have an extensive used part inventory where we are able to fix most all of their inkjet line. If you were to bring this machine in to our shop, the repair would cost you $65 if its only replacing the encoder strip.


Mar 25, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Won't color print

If this is a heavy use machine, then it probably needs to be completely disassembled and cleaned from the inside out. A good cleaning cures most of what ails and inkjet printer.


Feb 18, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Hp 7410 document feeder

This possibly need you to strip off the cover. Check out www.fixyourownprinter,com and post th 'Q' there

Aug 16, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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