Question about Ovens
F11 is a keypad short. This was actually a simple fix when I got into it. Take off the top rear panel. You will need a drill driver or #2 square drive. Once inside: the EOC is held in by 4 screws. Remove those and pull out the EOC.
My diagnosis on the problem is this: The keypad connection to the EOC is the thin plastic serial connector on the top of the unit, looping to the back. What I figure is that this plastic must have the tendency to warp under the influence of heat and thus reduces the good connection to the serial input on the EOC. There is a black plastic connection protector on the input side of the serial connector at the EOC. Gently pull this off and pull the serial connector out and give it a good cleaning. Place the serial connector back in the receiver and replace the connection protector back on. ( tricky. if you have ever built a model or soldered anything you will be fine.)
The serial connection will need some pressure on it to make a good connection if it is warped. My solution to this was to run a plastic cable tie thru the small holes in the top of the EOC. tighten the cable tie over the serial connector, pressing it to the top of the EOC. This gives it a good pressure on the input pins in the connection input.
Now plug the unit back in. You should have full function of the keypad. If not, it may be another issue with the keypad or EOC. This was a solution I happened to stumble on and it may not work for everyone but giving it a shot means you might save 170 dollars in parts not including the labor.
Posted on Dec 16, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Hi Ken Kazemi - Typically error code F11 indicates a shorted keypad. Try resetting the range by unplugging it or flipping the household circuit breaker off. This usually will clear most false error codes. Wait approximately ten minutes and if it proves to be ineffective contact a professional to move forward accurately. Most likely the EOC on the range will need replacing.
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