Question about SanDisk Sansa e250 MP3 Player

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My e250 wont play some songs, they are marked as unknown

So i put on some songs on the player, but many do not show up, if I browse for the songs through the music menu and press "Play ALL" it shows that I have 159 songs, but in reality, I put 190. If I browse through the other categories that are there (Artist,album,songs) it shows there are a bunch of unknown files, and if I click that unknown file, it tries to play it, and then it puts me back to the beggining of the song list. Also, they are all mp3 format. Any help appreciated.

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Re: My e250 wont play some songs, they are marked as...

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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Plays six of twenty mp3s and the rest come up as

Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete
Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........

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This player also has a known problem of occasionally losing the information for some songs. Random occurrence. It'll lose some of the ID3 tags of some songs.

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Right clicked on properties of song and added artist and title of that song, hit apply and problem solved.

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i had this same problem on my sons e250. after much hair pulling i figured out that if the mp3 you have on the e250 doesnt have any ID3 tags and only a windows file name they wont show up on the e250. A real pain. Had to go through and retag all the songs that didnt have ID3 tags. After I had done that all worked.

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Some songs read 'unknown'

you need to make shure does songs end in .mp3 with lowercase letters for the song title its just a encryption problem!

rename all the songs after download from the net then put them in the mp3 player ! its not recognising the letters from the original persone who wrote the titles

Jan 11, 2008 | SanDisk Sansa e250 MP3 Player

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i have a program on my computer that helps me with that, but have u tried clicking on my documents and finding ur mp3 player and clicking on the music file?

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They are in the wrong format

Jan 14, 2007 | SanDisk Sansa e250 MP3 Player

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