Question about HP Officejet 6310 All-In-One InkJet Printer

1 Answer

Fax problem

I did a fax test and everything passed. I had a fax sent in and it said error 252* what does that mean? what is my problem?

Posted by on

  • 1 more comment 
  • vncnt_333 Dec 01, 2008

    odiegh, it is a hp 6310 all in one, should i have all my lines filtered?

  • vncnt_333 Dec 04, 2008

    Hey, thanks alot for the help had the telephone guy come change some things out and everything works now. thanks

  • bgist3 Apr 10, 2009

    try senting a fax but it keep saying poor line conditions.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 81 Answers

What type of fax is it? HP, Canon, brother etc?

HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.

*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

Posted on Dec 01, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I keep getting error message 388 whenever I fax to any number. I have been able to receive faxes. My all in one is an HP officejet pro L7580


Hi there,

You probably need to run the fax test to check if the fax mechanism is working fine.

Click on Setup Button ( ranch like symbol ) on the printer front panel.
Scroll down till you find Tools ( press ok )
Check for Run Fax Test ( Press OK )
It will print the test results and everything should pass.

To solve your fax issue, follow the steps below.

Click on Setup Button
Check for Advanced Fax Setup ( or Basic Fax Setup ) - Press OK
Look for ECM ( Error correction mode ) - Press OK
Turn the ECM OFF

Try to send fax. It Should work.

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 16, 2011 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

When i send a Fax how do i get a copy that the fax was Recived to the person i sent it to


You will get sound signal like longer beep. when you get three short beeps it means error (sent fax was not successful).
Also you can set XMIT report (means after every your sent fax, you will get printed out sheet with confirmation or error for previous sent fax - not recommended, will increase consumption of paper and toner).
If want to, follow steps:
- press key "Menu/Set"
- press "2" key
- press "4" key
- press "1" key (will see "trans: off")
- with navigation key "down" or "up" select "trans: on" or "trans: on + image"
- then press key "Menu/Set" to confirm it

Done

Feb 02, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

No Incoming or Out going Faxes Out going faxes


Press Setup Button on front panel of printer
Scroll to Fax Settings ( Or Advanced Fax Settings )
You will find ECM ( Error correction mode )
Turn it OFF

Try to receive Fax, IT should work

Jun 25, 2010 | HP Officejet J5780 All-In-One InkJet...

1 Answer

We are not receiving faxes..we keep getting error code 407..Please help? Thank you.


The message means:

407 No confirmation from the receiving station for the
previous page sent.
Wait a few minutes and send again.

This can mean 2 things

1) you have not set your fax machine to recieve faxes

2) you need to have your fax machine serviced because the part that makes it pickup a fax has malfuctioned

Clean all paper paths with paper path cleaner.
Unplug and then after 10 seconds replug the fax machine and do a test recieve for it

If all else fails, you may need to call a service person to repair or replace the broken or defective part that recieves faxes.

Hope this helps :)

Mar 16, 2010 | Panasonic Panafax UF-890 Plain Paper Laser...

2 Answers

Comm error 252


Hi,

The comm error 252 occurs due to,

  • Telephone line conditions were too poor to receive a fax.
This error can be rectified by

  1. Reattempt the fax reception at a later time when line conditions may have improved.
  2. Configure the machine to start reception at a lower speed.
  3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.
ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

Jul 15, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Hp laserject 3015 comm error 252


It is most probably the problem with line. Try to call from you fax machine and check the line condition.

Mar 24, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

Wont send fax


Hi,

Error 350: Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

Try these steps...

1. Press setup, then go to TOOLS.
2. press okay on TOOLS, then look for RUN FAX TEST. then press okay.
3. It will print a fax test page. Check if everything passed.
4. If it passed everything, try to press setup again, then go to ADVANCE FAX SETUP.
5. Scroll, down and look for ECM (Error correction mode), then press okay
6. Under ECM you will have to options "ON or OFF" try to choose OFF then press OKAY.
7. Now, try sending a fax.

Please let me know if the steps that i gave resolve your issue or not. So that i can still go ahead and give you another possible solution.

Thank you so much.

adonscott

Jun 29, 2008 | HP Photosmart C7280 Printer

1 Answer

Cant send faxes with our hp officejet 7300/7400 all in one


It usually means theres a code you need to get from your owners manual or you phone company which the Fax machine requires to operate correctly. Hope this helps =)

Feb 24, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
HP Officejet 6310 All-In-One InkJet Printer Logo

472 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...