Question about HP Officejet 6310 All-In-One InkJet Printer
I did a fax test and everything passed. I had a fax sent in and it said error 252* what does that mean? what is my problem?
What type of fax is it? HP, Canon, brother etc?
HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.
*Reattempt the fax reception at a later time when line conditions may have improved.
*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.
Posted on Dec 01, 2008
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However under rare conditions incompatibility between the two machines may cause the remote machine to simply get this code.
Try these steps...
1. Press setup, and then go to TOOLS.
2. Press okay on TOOLS, then look for RUN FAX TEST. Then press okay.
3. It will print a fax test page. Check if everything passed.
4. If it passed everything, try to press setup again, and then go to ADVANCE FAX SETUP.
5. Scroll, down and look for ECM (Error correction mode), then press okay
6. Under ECM you will have to options "ON or OFF" try to choose OFF then press OKAY.
7. Now, try sending a fax.
Also you can try to reset the printer.
1. Take out the cartridges from the unit .
2. Make sure the unit is connected to the wall jack directly without any surge protector.
3. Unplug the power cord from the back of the unit ( without turning off the unit ) .
4. Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5. Do not release the keys after a few seconds you will find the hp logo or bars moving across the screen .wait while the unit turns off.
6. After one minute turn on the printer . It will go into alignment phase > let it finish .
7. After its done > try to make a copy .
Note - you can also try the OK and CANCEL key combination in place of # and 6
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