Question about Alps MD 1000 Thermal Printer

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Driver will not install due to "unknown error."

Hi guys,

I have an MD-1000, and I've been trying to install the XP driver from the alps yahoo group. It installs but before the window finishes I get an error saying saying "the service cannot be installed due to an unknown error." I have another copy of the same driver that came with my printer and I get the same error (hence why I went to get the yahoo groups one.) What could be causing this, is there a fix?

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Windows XP Service Pack 3 (SP3) causes the printer to not work - Go to control panel and select system to see which version of Windows you are on. I chose the lazy way out by unistalling SP3 via the control panel programs feature and then adding the printer back in. This is a known issue http://support.microsoft.com/kb/951822 with a Microsoft fix available for the problem. Also check this site out for another way it was fixed http://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/e308274c-2990-42c0-a98b-9d97eb24981d If you are using Windows Vista, the only way I have been able to get it to work is with a 32bit system (not 64bit) networking into a shared printer connected to an XP computer.

Posted on Aug 12, 2009

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If you read the instructions found at the Alps YahhoGroup, you will find the solution.

Posted on Jul 19, 2009

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I am wondering if you have uninstalled all previous drivers .. I know in some instances the Alps Yahoo Groups suggest you un-install all drivers, so the program looks at it as a brand new install driver.

Try this.

Posted on Dec 03, 2008

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For the ALPS printers, make sure you are using Windows XP SP2 or older. There are no Win 7 drivers and there can be problems with a Win XP SP3. Join the Yahoo ALPS group. In the files section they have a full description of the problem along with a work around. It usually is a conflict with the bi-directional communication and the LPT port. The LPT port needs to be motherboard based - not an add-on card.

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http://tech.groups.yahoo.com/group/Alps/

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http://tech.groups.yahoo.com/group/Alps/

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You are running XP, and have installed SP3 and, you are using the microsoft driver bundled with XP.

The solution:

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Download the appropriate driver from the Files section in the Alps YahooGroup found at http://tech.groups.yahoo.com/group/Alps/
With your printer unplugged, install the downloaded driver
Shut down your computer and hook up the printer
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Make the new printer your default printer.

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It sounds like you may be running XP, with the Microsoft driver for this printer installed. You need to load the Alps driver, which you can get by joining the alps or alpsdecal group at http://groups.yahoo.com. You can find the driver in the files section of one of the groups.

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Several things about these printers.......

1. Do NOT use the MS XP driver for these - it has limited functionality. Download the Alps driver, which you can find in the files section at the Alps YahooGroup (http://tech.groups.yahoo.com/group/Alps/files/)
2. The printer requires bi-directional comms in order to feed back the printer status to the computer. While this is not an absolute requirement, it means that without bi-dir comms, the error light will flash, and you won't know what the problem is.
3. The driver is hardcoded to only communicate bi-directionaly with Alps virtual LPT ports - run this with a non-Alps cable (And all of the cables on FleaBay are non-Alps), and you will not be able to monitor the printer status.

Now, how to install.....

1. Plug in the USB cable to the computer (But not the printer), and let it install. Reboot if required (Unlikely)
2. Install the Alps driver you downloaded fron the Alps YahooGroup. Reboot if required. If you now look at Printers in Control Panel, you will see a nice Alps printer there, waiting to be used. Make a note of what it named.
3. Plug in the printer and turn it on. XP will now tell you it has found new hardware, and install the MS driver. Reboot if required
4. Go back to Printers in Control Panel. You will now see you have TWO Alps printers! The MS driver will be called something like "Alps MD-1000 (MS)". Rename (DON'T delete!) this driver to something like "Alps MD-1000 (DO NOT USE)". If you delete it, it will come back to haunt you every time you switch on the printer, and screw up your settings.
5. Open the properties page of the driver you made a note of in step 2 (Control Panel -> Printers and Faxes -> right click on printer, and select "Properties"), and click on the "Ports" tab.
6. Check the checkbox next to the port created for your USB-// cable, and uncheck the other box that will be checked.
7. Uncheck "Enable bidirectional support"
8. Click on the "Advanced" tab
9. Select the "Print directly to the printer" radio button
10. Click on the "Print Processor" button
11. Select ALMD224S as the Print processor and select RAW(FF AUTO) as the Default data type
12. Click Apply.

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