Question about TruTech PVS31170S1W 17 in. LCD Television

1 Answer

Black Rectangle Box appears shortly after turning on TV

A friend's child played with the remote control and ever since a black rectangle box appears mid-way on the screen. Otherwise, picture and sound is perfect.
I have noticed that at the top of the screen "TV-PG" appears which I don't think use to be there.
This trutech 13 inch TV is not used much as it just sits in our guest room and used once in awhile by guests staying in our home.

Any idea what the black rectangler black box is from and how to remove it?

I did click the menu in hopes of seeing something I could change in settings but didn't see anything that would remove it.

Please help - thanks!

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • TruTech Master
  • 75,822 Answers

That is the PIP (picture in picture) setting, on the TV's remote control. locate the button marked PIP and press the button, it should clear the little box.

Posted on Apr 04, 2017

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

SOURCE: black rectangle on screen

Try making sure Closed Captioning is turned off. Press the CC button on your remote.

Posted on May 01, 2008

rockitman187
  • 2559 Answers

SOURCE: Black Rectangle appears on screen for no reason

Just use your remote or the tv menu to turn off closed captioning.

Posted on Jun 03, 2009

  • 5 Answers

SOURCE: Big black rectangle in the middle of the TV

sounds like an advanced closed caption service is on. go to menu then audio then closed caption and turn off closed caption.

Posted on Jun 24, 2009

  • 144 Answers

SOURCE: our TV has a black rectangle in the middle of the

Go to the menu and turn off "closed captioning" that is likely the culprit.

Posted on Mar 30, 2010

  • 1 Answer

SOURCE: Vizio VX37L HDTV black rectangle in lower right corner

Turn off the Picture in Picture (PIP) option using the remote control. I had this problem and it worked for me!

Posted on Dec 05, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

We have a black rectangle appearing on TV when playing DVDs and can't get rid of it. We were setting up to watch a DVD, pushed some buttons inadvertently on the remote and ended up with menus that we...


it sounds like someone turned on the text box on the closed caption feature on the set there may be a button on the remote or look in the set-up features in the main menu
Techman.

May 16, 2010 | Bose 3 2 1 GS Series II DVD Home...

1 Answer

Zenith SL2773W problem


The dark rectangle appears because you have the closed captions on and set to TEXT. Closed captions set to CC1 puts the words on the screen and TEXT puts a black box on the screen. Go into the menu, navigate to the page with closed captions and set your captions to OFF.

Aug 12, 2007 | Zenith C27A24T 27" TV

2 Answers

Black Box in the lower portion of the screen will not disappear


Check your Closed Captioning settings in the menu. I would bet money you have the "Text" feature enabled. Change it to OFF and you should be all set. I hope this was of some assistance.

Mar 25, 2010 | JVC AV-32120 32" TV

1 Answer

Why did a rectangle box appear on the screen


PIP is on (Picture in Picture) either from your cable box or the TV. Check your remotes for "PIP". If you still have an issue, post a comment and I can help you more

Jul 08, 2009 | Televison & Video

1 Answer

Black Rectangle appears on screen for no reason


Just use your remote or the tv menu to turn off closed captioning.

Jun 03, 2009 | Insignia 42" Flat-Panel Plasma HDTV

1 Answer

Black rectangle on screen


The box you're seeing is the "closed caption' box. You need to use the remote and disable CC mode on it, and the box will go away :)

Jan 20, 2009 | Disney 13" TV

1 Answer

Trouble viewing DVDs


I signed up for the "chat" and the problem was solved very quickly. Thank you - great service!

Oct 07, 2008 | Televison & Video

1 Answer

Unwanted black rectangle on the TV screen


I'm not sure what type of TV you are using,, but most all Large Screens have a reset button someplace. You should be able to reset the TV and fix the problem. Its not the remote, making the image appear, but a command from it was misinterpeted. Sometimes turning the set off will work, but most often it needs to be reset.

EXCEPTION... if you are using a cable box. Disconnect it from power, wait 1 minute and then see if the problem exists. If the cable box is on even with the DVD you may still have this issue. Please reset the cable, and if that doesn't work, reset the TV.
Thanks! //D

Dec 02, 2007 | Philips PM435S Remote Control

2 Answers

Picture Problem


Some how or some one switched on the closed caption feature in the set as thats a text box.. your going to need the original remote to turn off the closed caption.

Sep 28, 2006 | Quasar VV-2000 20 in. Combo

1 Answer

Picture Problem


Turn off the closed caption with the original remote. If you do not have the origianal remote borrow one or buy one as you cannot remove the box or turn off the closed caption without it.

Sep 28, 2006 | Quasar VV-2000 20 in. Combo

Not finding what you are looking for?
TruTech PVS31170S1W 17 in. LCD Television Logo

Related Topics:

50 people viewed this question

Ask a Question

Usually answered in minutes!

Top TruTech Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74118 Answers

Radames Pagan
Radames Pagan

Level 3 Expert

196 Answers

Jason Morris

Level 3 Expert

362 Answers

Are you a TruTech Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...