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if the little x over the volume bar is still stuck after moving it up you may have to hit the function key (fn) on your laptop and hit one of the F1-F12 KEYS that look like a mute or volume symbol also there should be a mute button on the laptop itself. if all that fails. go to (xp) right click on my computer -device manager-and see if you have a red or yellow x over your sound sound devices (win vista or 7) go to computer, sys prop on the top then device manager. if you see any of htose yellow or red warnings you will need to re-download the audio drivers from acer website Let me know if this helped.
Not sure what operating System (windows version) you have on the PC
some suggestions for Vista
control panel> classic view> sound> You have a TAB now called recording>If a microphone listed there click on it > Properties button at bottom of screen > New box opens with various tabs> Levels Tab> Microphone volume and mute there > Make sure its full volume and not muted - the image at the end of the volume control - click onit to mute / unmute
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