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Acer cd-rw dvd-r errors

On first rebooting my Acer Aspire AST180, the cd/dvd drive works fine. However after the machine has been used for various other task for awhile the drive will not recognize that a disk has been loaded and therefore will not read it. All this causes me to reboot to assure that drive will work and is both annoying and inconvenient.

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  • gmckay2 Dec 18, 2008

    The device description is: HL-DT-ST DVD-RW_GSA-H41NATA



    When I access the device properties, the window tells me the device is working properly(which of course it isn't).



    After loading a CD or DVD, the drive grinds away and later tells me that Windows Explorer is not responding. After I reboot the system it will then work for a period of time. I am not a heavy user of the device and am able to finish a session before it acts up again. However if I spend much time at all doing other functions such as email or web surfing, it will most assuredly act up again. My guess is some kind of software glitch, but I am far from an expert. Have checked for driver updates, but keep being assured that the device driver is current.



    Help please!!!!!!! gmckay2

  • gmckay2 Dec 18, 2008

    Vista does not give you the start, run, browse sequence option. Or am I missing something? gmckay2

  • gmckay2 Dec 19, 2008

    I believe that my problem is fixed. After cleaning the DVD lens it appears that things are working now. I just don't understand how upon reboot I could read discs if it was a dirty lens problem. I guess that as long as it works I shouldn't question the logic.



    gmckay2

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Welcome-
if you go into the "computer" option in the start menu a list of drives will then appear. then you should be able to double click on the dvd/cd drive to activate it again. and i would try cleaning the lens with a cleaning disk.

thank you

tom

Posted on Dec 18, 2008

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Expert Ginko is correct this can be a problem with the drive lens that's why its not reading any disc now and using a lens cleaner will be a good option because this is not a driver problem sicne windows is detecting the drive correctly...

Posted on Dec 18, 2008

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Some dvd drives are finicky... make sure the dvd or cd is extremely clean with no smudges

Robert

Posted on Dec 18, 2008

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Try start, run,browse, select the disk that is in the drive, and click ok, that should work

Posted on Dec 18, 2008

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Sounds more like a Windows problem , in any case try first cleaning lens with a cleaner disk, this if it does not read cds.

Posted on Dec 18, 2008

  • Ginko
    Ginko Dec 18, 2008

    try first using a DVD lens cleaner , sometimes dirty lens problems can cause burning software to freeze after a while.

    It looks more like a problem related to windows setup, in this case to fix it you need a fresh Windows installation.


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