Question about Cuisinart DGB-500 Coffee Maker

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Filter basket pops open after grinding GROUNDS AND WATER EVERYWHERE!!!!

This is infuriating. The filter basket OFTEN (2 out of 3 brews) pops open after the beans are ground, so the grounds go shooting out onto the countertop, then comes the water, so the coffee is "made" on the countertop! Licking the coffee off of the counter is not nearly as delicious (but certainly does have more crunch) as brewing in the actual pot, and I don't think the residual cleaning agents on the tile are healthy. I have cleaned the appliance every way that I know how to no avail! I also, of course, make sure the filter basket is secure before turning the appliance on. HELP PLEASE????

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  • jimmyjay Dec 04, 2007

    filter basket pops open about 1 time out of 10 during the brewing cycle. this is our 2nd machine.

    we are going to tape the basket closed with blue painters tape and see if this fixes the problem ... a drastic effort to save this machine. we love the coffee!

    ... current design needs a stronger lock on the filter basket. or a second lock lever on the outside to prevent the basket door from opening.

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I had that problem a few times. When the door is open and the basket is removed I pushed in and held the release button while I cleaned that little hook area that holds the pop out tray in place. I just used a paper towel and nicely warm water. Works fine afterwords. I try to clean this at least every week.

Posted on Apr 27, 2008

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Posted on Jan 02, 2017

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1 Answer

When we put water in to brew a pot of coffee the water overflows in the basket and runs over. Why does it do this when the proper amount of water is added?


I assume this is a drip coffeemaker using a drip filter. If so, does it grind the grounds or do you add them? Are you using a paper filter or the gold one? Try a coarser grind and make half a pot. Then check level of brewed grounds. Never use a gold and paper filter together.

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Ground coffee does not get wet


try to fill the reservoir with the water to the top, when the water starts "brewing" the water is transfer from this reservoir to the basket where there is loose coffee placed over the paper bag that will filter the coffee to the jar.
Check if anything is blocking the canal, that is transferring the water from the reservoir to the basket.

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Saeco Grind and Brew model IDR 008 TG first the grounds were backing up and door not opening to go into basket, cleaned the dispenser per directions.. now the beans do not even grind at all nothing is...


Your grinder needs cleaning- maybe oily beans got used and/or storing beans in refrig/freezer? Both are a problem for grinder. Also, grinder should not be set to "fine"- it will definitely cause clogging and the situation you point out. ----------- The powder from the coffee grounds seems to get caked in the grinder. The only way to get it out is to run hot water into the little opening where the grounds funnel into the filter basket. --------- This will help.Thanks.Helpmech.

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DGB-550BK Filter basket won't stay shut when either brewing ground coffee or grinding beans.. With the ground; the basket pops open mid brew and makes a mess everywhere. When grinding beans, I've noticed...


Not a solution but...

Many folks have reported this, the latching mechanism wears out eventually.
We had the problem but discovered that the door on the basket wasn't getting completely closed. Now I make sure it's closed and haven't had any problem since.
Hope this solves your issue - if not, keep an eye on yard sales, we picked up two at different times for $5 and now have parts to swap out - not much help for a failed latch though.
Glad I never paid full price for it, even though it's a fairly good grinder/brewer.

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I have a grind and brew and can't get the grinding basket out to wash.


Open the reservoir lid. Remove the grinder basket lid by using the recessed area on each side of the lid. Then remove Grinder Basket. Open Filter Basket Door. Remove Filter Basket Cover, Filter Basket and Filter Basket holder. The grinder basket, grinder basket lid, filter basket and filter basket cover can be washed in warm soapy water and rinsed thoroughly, or cleaned in the upper rack of the dishwasher. Dry all parts after every use.

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Put the handle to the basket, that holds the coffee grounds toward the front.  If it is not facing front it will pop open.

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Try an experiment - brew a test cup, but use only a small amount of grounds in the brew basket (use a paper filter) [or else, put the grounds in the gold tone filter basket]. See if the machine makes coffee (albeit weak coffee). If it does not make coffee, see if the water is draining properly from the brew basket, or if it is leaking over the sides of the brew basket. Also, make sure the lid to the brew basket is completely open and in the correct position.

If you still get water only in the caraffe, replace the brew basket. The part costs about $11.95 with shipping - or even call Cuisinart to see if your 3-year warranty will cover the issue.

-Tha Mp3 Doctor

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1 Answer

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I've read of this problem from other users of the newer Spacemakers and believe I know what's going on. Black & Decker used too strong a spring in the mechanisms involved in the "sneak a cup" feature which keeps the small tab or finger underneath the basket from opening and allowing the coffee to run into the decanter.

My suggestion would be to make certain that the tab that presses against the bottom of the basket is open when you insert the carafe. Not owning one of these units I can't state categorically that this will solve your problem, but all of the Spacemakers are fundamentally the same, just some cosmetic and design differences between them.

If it turns out that the tab is open when you go to bed and the basket still overflows it's possible the spring is so strong that it's moving the carafe away from the back of the unit, causing the tab to close against the basket. If that's the case I would figure out how to remove the spring without breaking anything in the process, then take it down to your local Ace Hardware and get a same sized but weaker spring. That should solve the problem permanently.

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1 Answer

Have the Cuisinart DCC-1200 coffee maker. When you begin to brew coffee it brews some of it but leaves the whole filter top full with coffee and coffee grounds. Called then customer service line and...


It sounds like you were using the gold permanent coffee filter in addition to a paper filter. You should use one or the other.

The gold permanent filter must be cleaned between each brewing cycle.

Try this:

1. Remove the filter basket from the coffee machine.

2. Remove the gold permanent coffee filter from the basket.

3. Clean the basket thoroughly. Ensure there are no grounds clogging any holes.

4. Insert a new paper filter only into the basket. Do not use the gold permanent filter for this test.

5. Fill the water reservoir with the desired amount of water.

6. Add the desired amout of coffee grounds into the paper coffee filter.

7. Replace the filter basket into its holder in the coffee machine, and close the water reservoir lid. Press firmly on top where it says, "Press to Close".

8. Ensure the glass carafe is placed correctly in its position on the heating plate.

9. Turn the Function Knob to "BREW", then flip the Power Swich to "ON"

Hope that helps.

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