Question about Syscan DocketPORT 665

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I am getting error message

I am getting below error message and try to install software but it will not allow me to do so. Error Message " The scan was aborted because the sanner is not powered on or not connected properly. Please check the hardware connection and try again". Please let me know what I need to do.

Thanks

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6 Suggested Answers

SOURCE: HP OFFICEJET 7410 "NO SCAN OPTION"

1.open the HP Director/Solution Center 2.click on scan menu and go to destination list tab 3. on the left side u will find a list of available destinations , move them all to the right side (front panel destination list) and save and then try to scan again , IT MAY WORK

Posted on Jan 22, 2007

  • 1 Answer

SOURCE: Scanning probelm with my MP810

May be MP Navigator not compatible with Kaspersky 2009.

If you use KIS or KAS to protect your computer,disable KIS/KAS protection and try again.

I have same problem with my MP150 and after disable protection of my KIS2009, MP Navigator work perfectly.

Sorry for my bad English. I'm Vietnamese.

Posted on May 10, 2009

  • 413 Answers

SOURCE: Message appears on printer display: Sanner Failure - Unable to scan or copy

Install all the software on the installation cd.

Posted on May 29, 2009

  • 5 Answers

SOURCE: The scanner(travelscan pro 600) gets a no power or not connected message!

Go to Device Manager and most likely the travelscan pro 600 is not popping up under imaging devices where it should be. Unplug the scanner and plug it into a different USB port. Try this on all the USB Ports on the machine if it reappears in device manager then the software will work. If you are using a USB extention cord or USB hub get rid of them till you try all the ports. If it doesn't i would suggest contacting the manufacture and seeing if the scanner is still under warranty.

Posted on Jun 29, 2009

  • 79 Answers

SOURCE: Exact same problem

firstly I hope the model number is correct. if yes try once again the following steps.

disconnect the Docketport from usb. go to device manager and see there devices marked with yellow exclamation mark. remove them and restart the windows.

1. download the driver and install it
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

2. secondly Docketscan application is needed ..download it too and intall
http://www.docucap.com/drivers/DocketPORT465_v1_1_4_setup.exe

now try connecting the dockerport
I hope this should make things work.

Posted on Aug 07, 2009

  • 1 Answer

SOURCE: Sound software not installed properly or has been disabled, Vista

October 22, 2009 - update is available at http://www.gspsupport.co.uk/media/patches/XPUpdate.exe

Posted on Aug 29, 2010

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