I have siemens gigaset 2420 desk station w/3 cordless handsets + bases. i had never changed factory system pin but someone, somehow must have because the default pin "0000" no longer works. i get "invalid system pin" message. could a power surge have caused this, although there doesnt seem to be any other problems w/ststem. however, we did have a big storm that fried my panasonic cordless phone.
There is a way to override and reset... I think you need to press *67# when in the system pin area via menu. Confirm this first though. There is a way to do this though- then you reset it to 0000- google it and you will find the answer-
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This will reset individual settings & changes made by you. It will not affect the directory, calls list, SMS lists, the handset registration to the base and stored pictures or ringer melodies. Base:
Menu -> Settings -> Base -> Base Reset
Enter the system PIN (Default PIN "0000" or the PIN you created)
OK - Press the control key to confirm
If you already changed the system PIN to one of your own you will need to contact the Siemens Hotline for "expert intervention" (their words, not mine).Online: http://www.gigaset.com/en_US/support/contact.htmlWarranty Number: 1-866-247-8758 / Toll FreeOpening Hours: Sun. 6 pm - Fri. 6 pm continuously (EST)
You need to register the handset to your base to get the phone to work to do this follow the steps in the manual. If you do not have the manual go to the link below and scroll down to product detail then click on the blue product manual.
Please follow the steps:
1. Press MENU
2. To select "ANSWERING SYSTEM MENU?", press SELECT
3. Scroll to "GREETINGS?" and press SELECT
4. Scroll to type of desired message and press SELECT
5. Scroll to "RECORD GREETING?", and press SELECT
6. Record a message or greeting through the base speakerphone or base station handset.
7. Press SELECT to play back greeting/ message.
NOTE: To avoid background noise, record message through the corded handset.
To register your handset to that base station, you must put the base station in registration mode at the same time you put the handset in registration mode. This is how you do it. At the handset you push OK when it asks you to register. If it asks you for the pin enter 0000 (factory pin) and push OK. The handset should say "registering base 1". Then at the base press the page/reg key down until it flashes (its to the immediate right of the cradle where you rest the handset for charging). That puts the base in registration mode and now its looking for the handset and vise versa. Now watch your handsets display. If it asks to to select an intercom number, then push ok and your done. If it says "invalid pin" then you need to reset your pin on your base (thats a different problem see below). If the handset times out and never registers, you need to repeat the process a couple times, you may have a bad base or it needs to be defaulted. If you need more help you can download a manual for free or get free technical help at the link below. http://www.barclayent.com/manuals/Gigaset%202415%20User%20Guide.pdf
If you need to default your pin, you can do so but it will default the base station to factory settings. To do so remove the power from your base, hold your page/registration key down, and apply power back to the base. Count to 15, then let off the key. Turn off the power, count to five, then apply power again and follow the steps again to register the handset and you will need to reregister every handset that was previously running on it.