Question about Lucent Merlin Legend MLX-10D Phone

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I am trying to change my password and greeting on my phone. can you help me with this?

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  • Anonymous May 11, 2010

    You are trying to change the password on the voicemail box?

    Can you log into voicemail or did you forget the password?


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A password needs to be changed in Merlin Mail, but we can't get the original password to work. How do we change this so someone else can use it?

Posted on Mar 24, 2009

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I am trying to change the out going message How do you change the greeting?


To re-record the main greeting, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

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The automated recording that comes on when the lines are full needs to be changed and the recording of an employees name on the directory needs to be changed. I have already changed the display name on the...


The persons name is recorded in their personal mail box.Thats done by pressing open voicemail or feature 981 followed by their password, press 8 or admin and press 1 to re record thier name in the company directory.
To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

Apr 06, 2010 | NorStar M7310 Corded Phone

1 Answer

I would like to change the voicemail/message that is on our phone. Only 1 guy had password/code to do it and walked out on us. Voicemail instructs caller to call him. Desperate need here. Any help would be...


To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished. If he changed the password, then reset the administrator pasword by entering feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Jan 18, 2010 | NorStar M7208 Corded Phone

2 Answers

Nortel 7316e: Need to change the auto attendant


To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Oct 27, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

I can not change the Auto Attendant Message on the phone . It wont let me change the auto-attandant message i put in the password as 1020000 and it says invalid! how can i get around it...no one knows the...


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Sep 15, 2009 | NorStar M7310 Corded Phone

1 Answer

Change the greeting on the lucent MLs-12


for your Personal greeting dial
intercom 777
enter your extension number following by the #
enter your Password (default 1234) following by the #
go to oPtion 3 to change your greeting

HoPe it helPs

Jul 25, 2009 | AT&T Lucent MLS-12D Phone

1 Answer

Need to change main greeting and wipe out an old unknown password


Start here for the Auto Attendant greeting. http://dstech1.com/changing-the-greeting-on-voicemail/

Once you figure out what voicemail this is, you will need to go into Voicemail Admin Programming to re-initialize the password for an extension.

Jul 06, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

I have a Toshiba DKT3010sd. How do I change the main greeting on the phone? I am able to change all the personal greetings but the main greeting (the first greeting the person hears when they call our...


if the password has not been changed it would be the extension followed by 997, i.e. password for mailbox 990 would be 990997 and 991 would be 991997, you can also log into mailbox 999 and assuming that password has not been changed and is 999997 you could go into admin mode and reset the mailbox security code for 990 or 991, hope that helps.

Jun 17, 2009 | Toshiba DKT3010SD Corded Phone

1 Answer

Changing main greeting


You need to go into Feature 983 system admin. You need to get the password though.

Dec 18, 2008 | NorStar Meridian M7310 Phone

1 Answer

Changing The Main Greeting & Password


You need to change the password on 998 if you don't know it. You can delete the mailbox password from mailbox 999 (if you have that password...).

Otherwise a certified dealer will need to use a computer to reset the password.

In the worst case scenario, the dealer's password is lost too... but a certified dealer can do a total reset on the system and get it set up again. One of the things we always do is provide a button on the receptionist's phone that shows when a message is left in 998 - a very popular feature indeed, but it does need to be planned for when the system is first initialized.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Jan 25, 2008 | Panasonic KX-T7633 Corded Phone

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