Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

11 Answers

C250 does not restart at same point after it is turn off and on.

When I am listening to a book and stop in the middle of a chapter the audio begins back at the begining of the chapter when I restart the C250.
If I fast forward the progress line extends but the audio does not fast forward it still begins at the begining of the chapter.

I am at firm ware level v03.02.05A

Regards,
tom

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  • 8 more comments 
  • tom1395 Dec 02, 2008

    The proposed fix did not help.

  • tom1395 Dec 02, 2008

    The proposed fix did not help.

  • tom1395 Dec 02, 2008

    I do pause but it then turns off and when it comes back on it restarts at the beginning. Also, why can't I FF back to where I left off?

  • tom1395 Dec 02, 2008

    I will try this tonight. According to the Sansa web site I have the latest firmware but I will try a reload just to make sure it is not corrupted.

  • tom1395 Dec 02, 2008

    I don't understand your message. I don't have a phone?

  • tom1395 Dec 02, 2008

    The buttons are not stuck. I'm assuming the circuit is OK seeing as this is a new device.

  • tom1395 Dec 02, 2008

    Thanks Ginko I'll try the pause. Any idea why ff does not work?

  • tom1395 Dec 03, 2008

    Need more guidance. I don't see a menu option that lists the INtro to Repeat All option

  • tom1395 Dec 11, 2008

    Thanks sybabe. I finally got through to Sansa support. They tell me that their MP3 only works on audio books in aa format. They don't book mark or hold position on MP3 or WMA.

    Tom

  • tom1395 Dec 11, 2008

    Sorry Johny I have tried that. I just found out that Sansa only supports aa audio files. Not mp3 or wma

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11 Answers

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Try to reset by doing following steps

Turn the player on
Engage the hold switch (slide it over so that you see the orange under the switch)
Hold the Rewind button
Plug the player in to the computer

If the player is detected by the computer after doing this then format the device.

Posted on Dec 11, 2008

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  • 479 Answers

U try to convert your audio into to AA format and then try . hope this helps.

Posted on Dec 11, 2008

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  • 395 Answers

All audio books should be in an aa file format , if it's in something else that might be why it can find where it left off

Posted on Dec 11, 2008

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Hi there
When you spoke to Sansa did they tell you if a firware update could resolve the problem for you or are you stuck with the format you are using?
what you can do is convert the MP3 file to AA format by using an audio converter (if you us a torrent client like UTorrent etc download Total Video Converter) this can convert all you audio to AA so it will be compatable with the sansa.
In my experience with MP3 players i have never been able to fast forward exept skip to the next tune.

Kind regards

Posted on Dec 11, 2008

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The file which you are hearing must been corrupted...
please delete the current file nad reload it with a new file

Posted on Dec 03, 2008

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  • 237 Answers

This "problem" may have to do with the publisher of the audio book versus your hardware. Try different books...I find that some audios will pause and start in the same place and some will begin from the very beginning. It is frustrating at times, but just learn to know fast forward to the place where I stopped. Also, when you fast forward, do you hold the button or just punch it once and let go?

Posted on Dec 02, 2008

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Look u r not in a need of a firmware

whilst u r listening press menu and chek the repeat settings and change it from INtro to Repeat All

okay??

plz do rate

Posted on Dec 02, 2008

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Hi if you have firmware to your compability phone.please install and see it.this may work

Posted on Dec 02, 2008

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  • 734 Answers

Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.

Posted on Dec 02, 2008

  • futureloginn
    futureloginn Dec 10, 2008

    Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.


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  • SanDisk Master
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You need to use the pause button, and not the stop button.

If you pause instead of stopping it will restart from the same point.

Posted on Dec 02, 2008

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  • Ginko
    Ginko Dec 02, 2008

    If you turn it off, it will always restart from the beginning, this player has a file, not a tape inside.

    What you need to do is putting the unit on pause and not turning off. The unit will go on standby and restart where you left when you press play again, this is the only way to do it.


  • Ginko
    Ginko Dec 02, 2008

    You do nbot need to re install any firmware, this is not a firmware issue is the way the unit is designed.

    Firmware installation is a procedure that if not done correctly can damage the unit, and in this case is useless.

    The guy posted just whatever, he does not have a clue, trust me.


  • Ginko
    Ginko Dec 02, 2008

    Regarding the FF issue, to FF you need to hold down the button, if you press it just once, it will go to next file.

    The stop and restarting from beginning of file is normal.

    The unit does not seem being faulty, probably is the file compression format that you are using that does not allow ff.


  • Ginko
    Ginko Dec 02, 2008

    That is strange, I still think it is possible that you are not using the command in the right way, as this player controls are a bit tricky:.

    Here is FF usage from user manual:

    - Press the Left (|<<) button to go back to the beginning of the song
    - Press the Left (|<<) button twice to go back to the previous song
    - Press and hold the Left (|<<) button to fast rewind

    If it is not that , it may be the file format, sometimes player cannot go FF and rewinfd on certain compression formats, sure is uncommon on an audio file, it happens usually with videos.

    Regarding the stop/pause, you should use the pause without turning the sansa off.

    The manual says To play and sesume:

    Play/Pause/Up Press to move up one item, pause, or resume.

    Here is the manual for C200 series (including C250) in PDF.


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  • 217 Answers

Remove the battery for sometime.and also reset the device.

Posted on Dec 02, 2008

  • llincon Dec 02, 2008

    first check out if all the buttons r working properly when you press .may be any of the button got stuck up or may be that circuit behind that button has gone faulty.as the F.F button should work from where u left out/off.

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