Question about Canon MultiPASS MP370 All-In-One InkJet Printer

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Re:Canon Multipass C3500ex

I have used this all-in-one for many years and fixed other problems. Refilled black cartridge, and replaced. "Put in Cartridge" warning flashes and will not clear no matter what. I have replaced present cartridge with other black and then colour cartridge. One is new but warning light remains. Have gently cleaned contact points to no avail. Could there be a wiring problem? Or any suggestions??? Thanks in advance. Don

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  • tenille24 Feb 08, 2008

    Printer keeps coming up with 'PUT IN CARTRIDGE' error

    No matter what i do - turn off - on - reset - change colour and black cartridges clean the heads etc it wont GO AWAY!! - PLEASE HELP

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Don, have you unplugged the printer for a few minutes? first the power plug, see if that clears it. If not, unplug it from the computer, reboot the computer, then plug printer back in. If not that,when an ink cartridge is refilled (depending on the model) the printer needs to be tricked into thinking a "new" cartidge is being installed. They make their money from the ink, not as much the printer. You may need to check the owners manual to see if the is the case. I have had to use tape to block off certain contacts, then remove the cartidge and block off another section of contacts, then remove tape all together and re-insert the cartridge.

Posted on Jan 29, 2007

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1 Answer

Canon Pixma MX300 won't print black anymore! How to fix?


I have used "refill" kits in the past and for the time and effort involved you might just try finding a local retailer that will give you credit for the empty cartridge to replace with a professionally refilled one.

The problem with refilling the same cartridge over and over again is that they will, eventually, need to be replaced. I would suggest that you

1 - Make sure there is nothing plugging the hole at the top of the cartridge to allow air in, which is needed to let the ink flow out.

2- Install another cartridge and you get the same problem, then it narrows your fix to something with the printer.

3 - If it is the printer, I were rubber gloves and use "denatured alcohol" and a rag (no not use anything with paper as it can tear and leave pieces inside causing the printer to jamb) and after removing all of the cartridges wipe down anything that I can reach inside the printer.

4 - Although you have tried the DEEP CLEAN, if the none of the above works for you, try the NOZZLE CLEAN. If you are still having a problem then either re-post the problem or doe a Google Search listing the model of the printer you have, you may find out it is a problem that others have experienced and there is no solution.

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It sounds like the black ink nozzle is plugged. If you have done the nozzle cleaning and the problem persists, insert a new OEM black cartridge and rerun the cleaning utility at least 3x. This should clear the nozzle.
If you are using aftermarket or refilled cartridges, the chances are that the ink is not up to manufacturer specifications. This is a common problem. Return the cartridge to the vendor and either get a replacement cartridge or refund.
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I suspect that your have a damaged refilled cartridge. Also, you may have a clogged nozzle. Canon printers are sensitive to the quality of the ink used in the cartridges and refill ink sometimes does not meet the manufacturer's specifications. You can check this by inserting a new OEM cartridge, running the deep cleaning utillity three times and a aligning the printhead. The other problem may be that the electronic chip on the refilled cartridge may either be damaged or blocked by dried ink. In any case, you need to discard the failing cartridge and replace it.
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Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
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1 Answer

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Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
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1 Answer

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This is a very common issue with refilled ink cartridges. The fact is that you have a MP730. The cartridges have an eprom chip loaded into the cartridge which blows once the cartridge is empty. Refilling it as a general rule does not work. The best and only solution to your problem is to pop out to your stationery supplier and purchase a genuine canon cartridge.
As a side not, the ink inside the cartridge is covered by a patent held by canon. it means that no other supplier can use this particular grade of ink. The use on non genuine ink will destroy your printhead and make future use of your unit much less than its normal life expectancy.

Gremlin 11

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ok maybe the nozzle is blocked (specially if u didnt use the printer for a while
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and by the way in the cartridges there are some kind of plastic strip did u remove that before installing the cartridge in ur printer???


that should be it my friend 
cheers

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http://www.precisionroller.com/print-heads-for-canon-multipass-mp700/products.html

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