Question about DeLonghi RT400 Retro 4-Slice Toaster

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Toaster Loading handle wont staY down

Toast keeps popping up immediately after pushing the loading handle down. I opened up the toaster and both sides of the loading mechanism appears to look the same. they look well lubricated, no crumbs stuck on the mechanism. what else can I look for to solve this problem? Thanks

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  • casa91 Jan 11, 2009

    Same problem here. It seem that there is a magnetic mechanism that is not operating properly. The magnet makes contact with the metal plate on the handle, but it does not catch. Obviously an electro magnet so there is no power getting to it. No wires appear to be loose so that is where I am stumped.



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I have researched this toaster quite extensively, without any success as to actual solutions. Usually these machines have either a solenoid activated lever that holds the toast down, although magnetic systems are not uncommon. These may be avtivated by a thermostat, an optical "brownness" meter or a timer. Usually the cost of replacing this would be as much as a new toaster due to labour costs, however it may possibly be fixable - could you add a photo of the internal workings - this might help. Unfortunately many other purchasers appear to have similar problems and claim to have had little success with either dealer or manufacturer. The number of toasters of this model offered for sale second-hand as new at ridiculously low prices makes me suspect that there is a fundamental problem with the model. Use any warranty you have, but unless you wish to write a lot of letters/mails then i suspect a new toaster might be your best bet. Availability of spares for this toaster is another issue - I have been unable to find anyone who claims to supply these, although individual components are almost certainly from different manufacturers and could be sourced. If you can arrange a photo of the toaster when open (reasonably close up and general view) then I may be able to help more. Apologies for no actual "Solution" yet.

Posted on Feb 17, 2007

  • Nigel Ridehalgh
    Nigel Ridehalgh Feb 17, 2007


    Something possibly worth trying is plugging it into a different power socket - just on the off chance that the supply voltage on that particular socket or circuit is lower than necessary to activate the solenoid - try one on a different floor if possible. This is a long shot but for the sake of two minutes probably worth it.



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