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I have photoshop elements 5 and every time I now try to save something it wont save in the organizer it comes up 'there was a problem accessing the organizer catalogue. It may be used by another process, or a disc error'

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  • san_ab Dec 03, 2008

    Brill thank you for your help and it worked, although being an 'oldie' had to wait for my son to do all the technical stuff. Many thanks again.

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  • 474 Answers

Do re-install or repair of the program by going into Add/remove programs, insert the CD into the drive so it can repaire the program. Click the CHANGE button or Remove button. Save a backup of the files in a different folder just in case.

Good luck,

Posted on Dec 01, 2008

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Posted on Jan 02, 2017

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I have Photoshop 11, which was installed 2 weeks ago. The Organizer will not open. I have reinstalled it 3 or 4 times NO LUCK.


The organizer in that is not very good. I suggest you skip it and install Picasa freeware instead. Excellent organizer!

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The program will not load , error message not enouph memory


Hold the CTRL key down while this software is starting. This process will prompt you to recover the catalog. If you don't see this pop window then try it again as timing this right will ensure you see the window.

If your catalog cannot be recovered then rename the hidden file psa.prf - This file can located under your user profile folder:

Windows 2000 / Windows XP - C:\Documents and Settings\[username]Application Data\Adobe\Photoshop Elements\3.0\Organizer

Vista or Windows 7 - C:\Users\[username]Application Data\Adobe\Photoshop Elements\3.0\Organizer

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Check your firewall settings, that is what blocking your copy accessing restriction.

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Please turn your antivirus software to gaming mode and problem will be sovled.

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reinstall the software then try other wise reload the operating system then try

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i am an employee of adobe, I am aware of this issue, iam sendiing you an adobe engineer designed link to reslve this issue. i would suggest you to follow the given steps in detail:-
Please try this link:-http://go.adobe.com/kb/ts_kb406966_en-us

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Are you trying to use it with a tablet device? Because some tablet devices override the drivers that are dependent for Photoshop. If this is not the problem, please leave a comment and I'll get back to you =)

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1. Verify that you have sufficient disk space for saving these files (They can be rather large, so make sure you have several MB free.
Usually you would get a better error, but it's worth checking.
Also be sure that you are saving to a location you have write access to - try the Desktop to be sure.

2. Has this app ever worked for you?
Were you the user who installed it?
If yes, have you upgraded your OS or changed location of the program since it last ran successfully?
If you were not the primary user who installed it, or if you upgraded OS software since first installing and runing this app, our best bet may be to uninstall then reinstall Photoshop Elements, to be sure it has full access to all necessary components.
Good Lck
DigiChick.

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