Question about Vtech i5871 Cordless Phone

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Searching for base

I accidentally dropped my phone. now on the screen of the handset it says searching for base. i put it on the base charger all night but it still says that. when someone calls it wont ring. only my cord phone rings. how can i fix this?

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Re: searching for base

My long-term experience with these phones is that occasionally, they get themselves into some kind of weird state: this is usually indicated by the flashing "searching" message.

In all cases it's been cured by unplugging the power supply AND the phone-line (both simultaneously) from the base, waiting a few seconds, then re-connecting. Normally this sorts things out, but will require you to re-set time& date (the base can sometimes still derive power from the incoming 50v line). Batteries out of handsets is a last (addtional) resort. I've very rarely had to re-register.

Posted on Aug 28, 2008

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Re: searching for base

I have tried all solutions above. They offer a temporary solution at best. I have purchased 2 different bases and have 8 handsets. I have tried all types of resetting, reregistering, moving locations, removing interference, etc with nothing working. The only explaination could be battery related which other have stated. Even if the battery shows full charge, if it can't produce the power needed for the phone, you could have issues. My phones with newer batteries do work so I will be trying to find more powerful batteries.

Posted on Aug 16, 2008

Re: searching for base

Location interference. appliances, pcs, wifi routers, etc can interfere with this phone, it's a 2.4GHz phone.

Posted on May 29, 2008

Re: searching for base

If resetting the phone didn't fix it at all. de-register and re-register the phone.

Posted on Apr 30, 2007

Re: searching for base

Found the solution, unplug base power & take battery out of handset, then plug in base, and put battery back in handset, worked for me.

Posted on Feb 15, 2007

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The phone says no phone line, and i dont have a dial tone. cant call out and cant get calls coming in

Model LS6305: How to register a handset:
  1. Place the non-registered handset in the telephone base or charger. If 1.Press FIND HS on base 4sec and 2.Then press # on handset do not appear alternately on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
  2. On the telephone base, press and hold FIND HANDSET for about four seconds until the red IN USE light on the telephone base turns on.
  3. Remove the handset from the telephone base or charger and then press # (pound key). It displays Registering...Please wait. It takes about 60 seconds to complete the registration. The handset displays Handset X Registered and you hear a beep when the registration process completes.
  • If the registration fails, the handset displays Registration failed for a few seconds, then 1.Press FIND HS on base 4sec and 2.Then press # on handset alternately. To reset the handset, remove it from the telephone base or charger and place it back in. Try the registration process again.
Model ip8300: How to register a handset:
  1. Press and hold FIND HANDSET for at least 10 seconds on the telephone base. The VMWI and LINE IN USE lights will blink alternately indicating that the telephone base is in registration mode.
  2. To display the telephone feature menu, press the Menu softkey from the main idle screen.
  3. Press the up, down, left and/or right NavKeys to choose Registration Settings then press the Select softkey or center NavKey/SEL.
  4. Press the up or down NavKey to choose Handset Settings then press the Select softkey or center NavKey/SEL.
  5. Press the up or down NavKey to choose Register to Base then press the Select softkey or center NavKey/SEL. A list of locations for assigning telephone bases will be displayed.
  6. Press the up or down NavKey to choose an empty location and press the Register softkey or center NavKey/SEL.
  7. The handset will display Searching while it searches for the telephone base. If the search is successful, a code from the telephone base will be displayed. To register the handset to the telephone base, press the Register softkey.
  8. In the Enter PIN box, enter the system PIN. The default PIN is 0000. Press the Apply softkey.
  9. Handset registered will be displayed when the registration process is complete. The screen will return to the registration settings menu. Press OFF to return to the idle screen.
Model ip8301: How to register a handset:
  • Before registering the handset with the base station, press the FIND HANDSET button in the base till the VMWI and LINE IN USE lights blink alternatively. When the lights start blinking, register the handset. The default PIN for registering the handset with the base station is 0000.
  1. Press Softkey Menu from Home screen
  2. Choose the Settings icon from Menu screen and press center Navigation key/SEL to display the settings menu options.
  3. Press the up or down Navigation Key to choose the Registration Settings menu option and press the center Navigation key/SEL to select.
  4. Press the up or down Navigation Key to choose the Handset Settings and press the softkey Select to select.
  5. Press the up or down Navigation Key to choose the Register to Base and press the softkey Select to display a list of available base stations. Choose a base station from the list and press the softkey Select to select.
  6. The handset will search for the Base within its range. During this time, the searching screen will be displayed.
  7. If the search is successful, the Base station number of the base will be displayed.
  8. Press softkey Register. Enter the PIN and press softkey Apply to save and subscribe to the base station.
  9. To cancel the entire operation, press OFF key anytime.

Mar 07, 2011 | Vtech DECT 6.0 Cordless Phone with Digital...

3 Answers

E2125 model

You need to reconnect this phone with the "base". If more than one charger came with this set, only one of them is the base. This would be the one connected to the phone line.

Please place it back in the charger that is the base or home unit.


If you have lost your manual, I will provide an onlink link shortly!

Aug 04, 2008 | GE 27992GE5 Cordless Phone

1 Answer

My cordless phone beep when I press almost and bottom. On the screen I see the word SEARCHING and I see picture of a key- appreciate if you can tell me what is the problem

The handset has lost it's sync to the base station. Place the handset back in the base station (not a secondary charger) to let it resync and you should be all set

Jan 21, 2010 | Uniden Cordless Phone

1 Answer

My problem is I can not phone out with my phone which is a Uniden DSS3455 it seems as if it is locked. I was changing the ringing tone when it happened I must of pressed the wrong code.

try a simple reset first. just drop the charger into the base and watch the charger light. when it flickers that has reset it. if that does not work try resetting the handset by removing the battery for about ten minutes. remember to drop it into the base after you have put the battery back in to sync it with the base. if neither of those methods work which they should... unplug the base for about ten minutes.... make sure you also unplug the phone line as well. after it has reset plug it all back in and place the handset into the base again for a few seconds

Jan 14, 2010 | Uniden Phones

2 Answers

2nd request: Model 27956 GE Cordless Handset with Picture Caller ID & Slide Show. Won't work after power outage. White & gray screen only. Disconnected and reconnected as advised by service call....

This fixed mine:


To fix this issue:

1. Unplug the Unit
2. Unplug the Phone Cord
3. Disconnect the Battery from the Handset
4. Wait 10-15 minutes… and put back together in Reverse Order
5. Connect the Handset Battery
6. Plug-in the Phone Cord
7. Plug-in the Unit

Sep 02, 2009 | Uniden Cordless Phone

2 Answers

Phone on base showing it is "searching" for base.

check to see if the power cord is properly plugged in. You may have the phones on the wrong cradles, this wil cause them to search.

Apr 29, 2009 | Uniden Cordless Phone

3 Answers

Phone keeps dropping calls

Same issue here. Have you checked the battery? I found out that on mine the battery was leaking and corroding the contacts. Need to call Panasonic to find out if they can do something (about 5 month old phone)

Apr 02, 2009 | Panasonic KX-TG9333T Trio Cordless Phone

1 Answer

How tomake outgoing calls with my american telecom digital cordless phone model#ra23634H

Thuis was hard to find but it worked for my ra2364hh's
note the phone stopped working in "tone dial" after 2 months and now functions with "pulse dial" only.....

Registration The handset and base will be pre-registered with a digital security code identification, which is stored in the phone’s memory, so that your phone will be ready to work right out of the box. However, your phone also has a procedure to allow you to re-register in case the link is lost accidentally. Enter menu, press the key - Select REGISTER and confirm PIN CODE will be displayed, enter the PIN code (the default value is 0000) and confirm. SEARCHING will be displayed while your handset is in registration mode Press and hold the Page key for 3 seconds on the base until the “In use” LED is ON, putting the base in registration mode SUCCESS will be displayed. This means the handset has located the base, and will get a handset number from the base that displays after the handset name for internal calling. If the handset does not locate the base, FAILED will be displayed and it will return to the non-located display mode that displays BS SEARCH with the antenna icon flash. Try again and check that you are not in an environment with interference. Note: Your base can register up to four handsets. If you have more than one handset, repeat the above steps to register each new handset.

TESTED IT 2 minutes ago and it WORKS.....


Feb 23, 2009 | Phones

1 Answer

Vtech,5.8 3-phone w/digital recorder, model DS4122-3 None of the phones work they either say connecting or put back in the charger . these are only 2 months old?

To deregister ALL handsets:
Step 1: Press and hold FIND HANDSET on the main telephone base for 10 seconds.

Step 2: When the IN USE light starts to flash, release the FIND HANDSET button.

Step 3: Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.

Step 4: All handsets will show NOT REGISTERED.

To register a handset (register 1 handset at a time):
Step 1: Place the handset in the base unit or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again.

Step 2: On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on.

After a while the handset will emit a series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat Steps 1 and 2 if the handset does not successfully register to the telephone base within two minutes.


Make sure the handsets are not receiving interference from other appliances, cell phones, etc.

IF deregistering does not work .. you will need to reset the entire system
Step 1: Disconnect the power to the telephone base.

Step 2: Disconnect the handset battery.

Step 3: Wait a few minutes and then reconnect the power to the telephone base.

Step 4: Reconnect the handset battery

Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.
You will need to set the time and date again after resetting the entire system.

Mar 11, 2008 | Phones

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