I accidentally dropped my phone. now on the screen of the handset it says searching for base. i put it on the base charger all night but it still says that. when someone calls it wont ring. only my cord phone rings. how can i fix this?
My long-term experience with these phones is that occasionally, they get themselves into some kind of weird state: this is usually indicated by the flashing "searching" message.
In all cases it's been cured by unplugging the power supply AND the phone-line (both simultaneously) from the base, waiting a few seconds, then re-connecting. Normally this sorts things out, but will require you to re-set time& date (the base can sometimes still derive power from the incoming 50v line). Batteries out of handsets is a last (addtional) resort. I've very rarely had to re-register.
I have tried all solutions above. They offer a temporary solution at best. I have purchased 2 different bases and have 8 handsets. I have tried all types of resetting, reregistering, moving locations, removing interference, etc with nothing working. The only explaination could be battery related which other have stated. Even if the battery shows full charge, if it can't produce the power needed for the phone, you could have issues. My phones with newer batteries do work so I will be trying to find more powerful batteries.
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Place the non-registered handset in the telephone base or charger. If 1.Press FIND HS on base 4sec and 2.Then press # on handset do not appear alternately on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
On the telephone base, press and hold FIND HANDSET for about four seconds until the red IN USE light on the telephone base turns on.
Remove the handset from the telephone base or charger and then press # (pound key). It displays Registering...Please wait. It takes about 60 seconds to complete the registration. The handset displays Handset X Registered and you hear a beep when the registration process completes.
If the registration fails, the handset displays Registration failed for a few seconds, then 1.Press FIND HS on base 4sec and 2.Then press # on handset alternately. To reset the handset, remove it from the telephone base or charger and place it back in. Try the registration process again.
Model ip8300: How to register a handset:
Press and hold FIND HANDSET for at least 10 seconds on the telephone base. The VMWI and LINE IN USE lights will blink alternately indicating that the telephone base is in registration mode.
To display the telephone feature menu, press the Menu softkey from the main idle screen.
Press the up, down, left and/or right NavKeys to choose Registration Settings then press the Select softkey or center NavKey/SEL.
Press the up or down NavKey to choose Handset Settings then press the Select softkey or center NavKey/SEL.
Press the up or down NavKey to choose Register to Base then press the Select softkey or center NavKey/SEL. A list of locations for assigning telephone bases will be displayed.
Press the up or down NavKey to choose an empty location and press the Register softkey or center NavKey/SEL.
The handset will display Searching while it searches for the telephone base. If the search is successful, a code from the telephone base will be displayed. To register the handset to the telephone base, press the Register softkey.
In the Enter PIN box, enter the system PIN. The default PIN is 0000. Press the Apply softkey.
Handset registered will be displayed when the registration process is complete. The screen will return to the registration settings menu. Press OFF to return to the idle screen.
Model ip8301: How to register a handset:
Before registering the handset with the base station, press the FIND HANDSET button in the base till the VMWI and LINE IN USE lights blink alternatively. When the lights start blinking, register the handset. The default PIN for registering the handset with the base station is 0000.
Press Softkey Menu from Home screen
Choose the Settings icon from Menu screen and press center Navigation key/SEL to display the settings menu options.
Press the up or down Navigation Key to choose the Registration Settings menu option and press the center Navigation key/SEL to select.
Press the up or down Navigation Key to choose the Handset Settings and press the softkey Select to select.
Press the up or down Navigation Key to choose the Register to Base and press the softkey Select to display a list of available base stations. Choose a base station from the list and press the softkey Select to select.
The handset will search for the Base within its range. During this time, the searching screen will be displayed.
If the search is successful, the Base station number of the base will be displayed.
Press softkey Register. Enter the PIN and press softkey Apply to save and subscribe to the base station.
To cancel the entire operation, press OFF key anytime.
try a simple reset first. just drop the charger into the base and watch the charger light. when it flickers that has reset it. if that does not work try resetting the handset by removing the battery for about ten minutes. remember to drop it into the base after you have put the battery back in to sync it with the base. if neither of those methods work which they should... unplug the base for about ten minutes.... make sure you also unplug the phone line as well. after it has reset plug it all back in and place the handset into the base again for a few seconds
1/15/10 To fix this issue: 1.Unplug the Unit 2.Unplug the Phone Cord 3.Disconnect the Battery from the Handset 4.Wait 10-15 minutes… and put back together in Reverse Order 5.Connect the Handset Battery 6.Plug-in the Phone Cord 7.Plug-in the Unit
Same issue here. Have you checked the battery? I found out that on mine the battery was leaking and corroding the contacts. Need to call Panasonic to find out if they can do something (about 5 month old phone)
Thuis was hard to find but it worked for my ra2364hh's
note the phone stopped working in "tone dial" after 2 months and now functions with "pulse dial" only.....
Registration The handset and base will be pre-registered with a digital security code identification, which is stored in the phone’s memory, so that your phone will be ready to work right out of the box. However, your phone also has a procedure to allow you to re-register in case the link is lost accidentally. Enter menu, press the key - Select REGISTER and confirm PIN CODE will be displayed, enter the PIN code (the default value is 0000) and confirm. SEARCHING will be displayed while your handset is in registration mode Press and hold the Page key for 3 seconds on the base until the “In use” LED is ON, putting the base in registration mode SUCCESS will be displayed. This means the handset has located the base, and will get a handset number from the base that displays after the handset name for internal calling. If the handset does not locate the base, FAILED will be displayed and it will return to the non-located display mode that displays BS SEARCH with the antenna icon flash. Try again and check that you are not in an environment with interference. Note: Your base can register up to four handsets. If you have more than one handset, repeat the above steps to register each new handset.
To deregister ALL handsets: Step 1: Press and hold FIND HANDSET on the main telephone base for 10 seconds.
Step 2: When the IN USE light starts to flash, release the FIND HANDSET button.
Step 3: Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.
Step 4: All handsets will show NOT REGISTERED.
To register a handset (register 1 handset at a time): Step 1: Place the handset in the base unit or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again.
Step 2: On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on.
a while the handset will emit a series of tones, the newly registered
handset will be assigned the lowest extension number not previously
assigned to another system handset (1-4) when successfully registered.
Repeat Steps 1 and 2 if the handset does not successfully register to
the telephone base within two minutes.
REPEAT THE REGISTRATION PROCEDURE FOR EACH SYSTEM HANDSET.
Make sure the handsets are not receiving interference from other appliances, cell phones, etc.
IF deregistering does not work .. you will need to reset the entire system Step 1: Disconnect the power to the telephone base.
Step 2: Disconnect the handset battery.
Step 3: Wait a few minutes and then reconnect the power to the telephone base.
Step 4: Reconnect the handset battery
Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again. You will need to set the time and date again after resetting the entire system.