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I have replaced both my color and black cartrigages for my x2500 printer, restarted the computer, and it is still giving me an empty cartrigage message

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Is this a pc or mac?

for windows general make sure you folowed these steps:

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.
    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
  8. Click the appropriate Cartridge Installed option in the printer software.
    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.
  9. Close the front cover of the printer.

Posted on Dec 01, 2008

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PRINTER 5440, POOR PRINT QUALITTY HAS GONE FROM GREAT TO BARELY LEGIBLE, FAIRLY NEW CARTRIGAGES


Depending on the age of the printer, the service staion may need to be cleaned. The service station is where the cartridges "park" when they are not in use. Over time ink can collect in this area and therefore the ink cartridges do not get a thorough cleaning. I would go to HP's website and look for cleaning instructions for your printer model. Hope this helps

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  • Here is an instruction set I found at http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html
  • Step 1 Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
  • Step 4 Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.


  • Read more: How to Replace Ink Cartridges in a Lexmark X2500 Printer | eHow.com http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html#ixzz0uMXO4kIN

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    check this
    http://www.youtube.com/watch?v=MPi2GqJg5QM

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    Normally by opening the flap the machine should default to the change cartridge position

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    you need to use the printer jet cleaning software to clean cartrigages or you may be getting low in ink

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    You have a problem in one or both cartridges. Try to change it.

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    hi... try these steps
    >unplug power adaptor and plug it back in
    >try to identify whick cartridge is giving u trouble..black or colour by inserting carts one by one
    >if sam ething happens..contact tech support on 800-332-4120..printer would be replaced

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    you can tell me plz which printer use u .......i hope u use both color & black ink cartridge.....go to printer
    setup .......???????if your black ink empty you change your near pc Or printer vender........

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    i ended up putting a color and black cartridge in and everything is fine.

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