Understanding Potential Problems
Printers are mechanical devices with lots of moving parts. And
any time you have moving parts, you have something that can break or wear out
So when you click the old print button and nothing happens,
what are the likely causes?
First, you might have the wrong printer driver installed in
Windows. You might have either simply selected the wrong driver for your
printer, or Windows might have mistaken your printer for another model, or the
driver selected might be out of date. While we're in this area, it's also
possible that various aspects of your printer setup might be incorrect, which
can cause some highly unusual problems. You should also check your font setup
because fonts themselves can cause perplexing problems if they're not installed
In addition, any new input or output device you've installed
since you installed your main printer could have changed your printer's
settings. (It's kind of like the last device installed gets dibs on key system
settings.) If you've recently added a scanner or a digital camera or fax
software or anything like that and then experienced printer problems, try
uninstalling your printer (and all printer drivers) and then reinstalling your
printer so that your printer is now the last device installed—and thus controls
key system settings.
It's also possible that if you're printing large or graphically
complex documents, you might not have enough disk space or memory to print. Make
sure that you have plenty of both, because Windows needs all the space it can
get to complete the printing operation.
Finally, you could have real printer hardware problems. These
problems range from the mundane (you're out of paper, you forgot to turn on the
printer, a cable came loose) to the fairly serious (your printer is broken!).
Check all your cables and connections and make sure that your printer is
actually turned on.
The bottom line is there are a lot of things you need to check
if you have printer problems, both hardware- and software-related. So if you
have printing problems, hunker down and plow through the problems/solutions
section, coming up next.