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I turned on the computer, it boots up, but the screen is very dark you can't really see everything clearly. Not even the mouse movement.

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Make sure that theres no loose connection between the monitor and video card at the back of the cpu..then try to boot again the pc..if problem dsnt solved, remove the video card if its pci,try to clean the pins using pencil eraser. then put it back and restart the pc.

Posted on Dec 02, 2008

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1 Answer

My mouse pointer is frozen in the. Middle of the screen


Hello Anthony- do a cold boot on your computer; meaning turn off your computer through the normal shut down process. Wait a few minutes for RAM to clear completely. Start the computer..do you have the same problem? If so, you may have to update the mouse drivers. If you are using a wireless mouse, make sure you replaced the batteries in the mouse and that the mouse receiver is plugged in properly- maybe jostled loose somehow.
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1 short beep 1 long beep


Unplug your monitor , key board, Mouse and open the Case of your system. New clean everything inside with a vacuum clear or some thing like that. Clean even the RAM. open the RAM from RAM bank and clean it with the help of pencil eraser. Now put back every thing in its own Place. Now your computer should boot up unless there is some Hardware Failure.
IF it boot you then I'll suggest you to go to HP site and download the Latest update for your Chipset Driver. If you are not sure about which Chipset is there in your board then you can Auto detect it in HP site. Hope Things will go well for you.
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this problem might be due to the corruption of logon file
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Did you try " Last known good configuration at start up. If after boot you press the F8 key where you said you went into safe mode, did you try to load the good known config. It sounds like you have a corrupted registry.

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I assume you turned off and restarted the computer and its still dark but you can see what is on the screen. If that is the case then your backlight or lcd inverter has gone out and needs to be replaced. Its better if its the inverter as they are typically cheper than the lcd.

If you find this helpful please rate it.

Thanks

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When you get the Dell splash screen press the F2 key to get into setup. Use the arrow keys to go down to Drive Configuration and press enter. Go down to Primary Master Drive and press enter. Is the Hard Drive listed there? If not, that is your problem. Press Escape then use arrows to go down to Memory Information and press Enter. Is all of your Memory listed? If not, that could be the problem. Press "esc" to get out of setup. If the Computer does not freeze while in setup I would suspect the Hard Drive is bad. Is the Pointer responding to Mouse movement or does it lock up? In your situation I would first try to Boot from the Windows CD. Write back and I can explain how to do this. If that does not work I would begin to test Hardware. Do you hear any Beeps when the unit is turned on? If you can, E-mail back with more Info.

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Take the battery out. Then run it through some tests. Plug it in without the battery and boot it up. Then unplug it, but the battery back in, unplug it from the computer and see if it will boot up with just the battery. Finally, plug everything back in, with the battery, and boot up. That should clear it.

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