Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen vision m 30gb

Just got this thing new was checking out its features and it just froze on me whilst view the FM radio area. Cannot move at all cannot even switch off. Any help please.

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There's a little area at the bottom that says, reset, you take a thumbtack, and just pop it in! It will be back to working condition without losing files with no problems!

Posted on Feb 20, 2007


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Posted on Jan 02, 2017


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Creative Zen Vision M 30GB wont turn on

Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
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plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.

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Apr 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

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My creative zen vision M says FIRMWARE PROBLEM! HELP!

Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Mar 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

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For Zen M: Blue ligth on continuously with new battery

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Jan 22, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers


  • The player may have to be formatted, which will erase the contents of the player. If you would like to manually update the firmware, please see below.
  • Please note that some firmware updates may format the player. Please read the installation notes for the firmware update before downloading it.
The MP3 Player Recovery Tool can be downloaded at

Jun 20, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My 30gb creative zen froze and after being reset all of my songs are gone excpet a handful.

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Feb 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

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read this:

Dec 12, 2007 | Creative Labs ZEN Vision:M Digital Media...

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Creative Labs 30GB Zen Vision:M

To put songs on your creative, just use the software that came on the cd. If you don

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