Question about Brother MFC 7420 All-In-One Laser Printer

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I just got a new Dell Windows Vista Laptop. I currently have a Brother 7420 printer, fax, scanner, copier combo. I can't get the scanner to work. Please HELP... Thanks, Pam

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I presume the print and fax parts work. Can you make a copy? Have you checked the driver software? The CD that came with the equipment usually installs the scanner software as well. try reinstalling the software and see if it works.

Posted on Dec 01, 2008

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