My wireless pad will not reset, I have changed the batteries (two different batteries) and I have reset the remote controlls. The remotes work fine. I have noticed that the last 30 or 40 times I used the wireless pad that I had to try it upto 6 or 7 times before it would kick in
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Re: wireless entry pad
It sounds like either the keyboard is bad, or the transmitter is slightly off-frequency. In either case these units are not repairable. There's no replacement keyboard, and it would cost less to replace than to have a shop check the radio part.
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I assume you mean that the entry keypad works when the door is open but not when the door is closed. This usually indicates that the signal strength on the entry pad is low. Try changing the battery.
Insert a small Philips screwdriver in the opening on the bottom of the battery compartment cover. Pull the cover slightly outwards then pull the cover down. The battery in the compartment is a 9V battery. Then replace the cover by inserting the lip in the top of the battery compartment and then snap it into place.
If you change the battery quickly, you shouldn't need to reprogram the opener. If a new battery doesn't solve the problem, check what may be causing signal interference when the door is down. (Consider moving the keypad to a spot closer to the door opening. I know that we have the keypads placed on the side of the door jamb on our garage doors. When the small handheld remote units start to loose their batteries, bringing the remotes to that area that often works.)
There are two types of technology with this operator (rolling code and non-rolling code). This operator will except one or the other but not both. It is not uncommon for a rolling code (Security+) remote or keyless to lose the "rolling"part of its technology and become a non-rolling code device so it is not compatable with the rolling code technology. You will need to replace the one remote or keyless that is not like the others.