Question about GE Microwave Ovens
If it's less than one year old, it should be fully covered under warranty and the the manufacturer will fix it free.
They may want you to carry it in to the shop, or they may provide in-home service, depending on the terms of your warranty, found in your owner's manual.
GE Customer Service is here and they should be able to give you info on the nearest GE-authorized servicer.
While you're waiting to get that sorted out, you can check to be sure the outlet is fine.
If so, and it's still dead, it may be the fuse, which is usually located behind the grille or on the floor of the oven behind the control panel or between the door switches.
If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.
There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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May 28, 2016 | Microwave Ovens
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Check this against your code, but iff EE is flashing you may have an internal electrical fault that needs to be checked out by a repair person.
Sharp commercial grade microwave codes....
EE Mode Reason Action Required EE 1, EE 2 Magnetron failure
Call for service*
EE 3 Both magnetrons failed Call for service. EE 4 R-23GT, R-24GT and R-25JT only
Voltage too high Follow instructions on page 5 of Operation Manual under VOLTAGE SELECT to change from 208V to 230V. If problem is not corrected, call an electrician. EE 5 R-23GT, R-24GT and R-25JT only
Voltage too low Follow instructions on page 5 of Operation Manual under VOLTAGE SELECT to change from 230V to 208V. If problem is not corrected, call an electrician. EE 6, EE10, EE16 Thermistors failure Call for service. EE 7 Exhaust air temperature too high
Check that nothing is blocking air intake openings on oven back or that oven exterior is very hot. Correct. Wait a few minutes and try again. If problem persists, call for service.
EE 8 Circuit failure Call for service. EE 9 Maximum time is exceeded
Check page 11 in the Operation Manual. Touch STOP/CLEAR pad, and reprogram correctly.
EE 0 Fan lock error Call for service. EE17 Magnetron temperature too high
Touch STOP/CLEAR pad. Wait a few minutes and try again. If problem persists, call for service.
* EE 1 and EE 2: Can continue to use oven before service; however, check food carefully as additional cooking time will be needed.
Any time the EE is flashing, the servicer should be called. When EE is not flashing, check the reason and correct. Service is not necessary.
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