Question about Kodak EasyShare DX6490 Digital Camera

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Kodak dx6490 Powers up and shuts itself off.Battery is charged!

Camera will power up and when you use any options it will shut down.
Camera was in charger over night.

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  • Kodak Master
  • 1,019 Answers

Hello, Sounds like you may have a battery problem. The DX6490 battery loses it's capacity over time, If the battery is a couple years old they are known to fail. May not be any problem with camera, try a new battery and let it charge completely before installing it.
Best Regards, Russell

Posted on Jan 23, 2013

6 Suggested Answers

BillB-SA
  • 2761 Answers

SOURCE: when i turn my kodak camera, 7.2 pixels,on the

Remove the batteries and clean the battery contacts inside the camera with a soft cloth (a heavy buildup on the contacts may require cleaning with a fine wire brush, steel wool, or sandpaper). Remove any residue that the cleaning leaves in the camera, and then reinstall the batteries. This clears most power-on problems, but if yours persists, check the Kodak troubleshooting guide at:

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Posted on Aug 15, 2009

shockwave727
  • 262 Answers

SOURCE: Camara shuts off as soon as it turns on. Lens

I believed that you are using the battery came from the box the KLIC-7004 which is very good. Now since the battery indicates its charge, first thing you need to do is to removed the battery and Memory card, Now wipe the 3 metal contacts of your battery then reinsert only the battery in your camera then Turn It On. If the camera shuts off try to used 5V AC adaptor to Turn On the camera, If this failed to turn On using the AC adaptor It means the camera needs of service call Kodak Tech support toll free 1 800 421 6699 ext 12

Posted on Nov 09, 2009

  • 11967 Answers

SOURCE: kodak easy share m873 powers on tries to focus

E-mail your question to this address: http://www.kodak.com/global/en/service/contactKodak/email/consumerDigital_contact.jhtml?pq-path=13452

Posted on Jan 10, 2010

  • 411 Answers

SOURCE: Camera shuts off immediately after turning on.

camera systems,lens unit,flash unit,mother boradetc,must be defective,so the camera get shuts off.ao take it to kodak service station

Posted on Mar 06, 2010

15073327
  • 441 Answers

SOURCE: Kodak camera shuts down as soon as it powers up.

Good day,

This is a common problem and sometimes can be fixed.
Please see details on my tip on how to fix this error here:

http://www.fixya.com/support/r7041378-digital_camera_lens_problems

Let me know if my tip was useful for your problem!

Regards

Posted on Dec 08, 2010

SOURCE: My Kodak EasyShare M320 camera

sounds like the zoom motor is shot. to prevent further damage, the unit shuts off when the power goes to the motor but the motor doesn't move. if power kept going it would overheat and melt inside if was allowed to get hot enough. it could be the motor is stuck but either way i think you may need to take it in to a repair shop. if still under warranty, i would take it back.
hope this helps

Posted on Apr 17, 2011

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Sounds to me that if you bought 2 chargers then you have a bad battery. what are the odds that you have 2 bad chargers ? Time to buy a new battery.

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I have a relativey new battery. Using the charger cable that plugs into the side port, not the docking port, the battery does not appear to be charging. If I take a picture the low battery icon comes up...


Hello, Well it sure sounds like you have a defective battery.I have several DX6490 cameras and have bought brand new batteries that were defective right out of the package !!!! MADE IN CHINA, need I say more ? Quality control is not one of their finer points,Try another battery from a different supplier there are many on E-Bay. This will probably solve your troubles.
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Hello Cynthia, Well there can be several reasons for this, First thing is to try a known good charged battery as these have a problem as they age not having enough power to boot the camera which requires quite a bit of power to start because of turning on the display, operating the lens motor,charging the flash,etc. This would be my first check before you go any further.
Best Regards, Russell

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camera systems,lens unit,flash unit,mother boradetc,must be defective,so the camera get shuts off.ao take it to kodak service station

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Can a faulty joystick be repaired/replaced?


Hello, The cost of the repair you are referring to will exceed the cost of a nice DX6490 on E-BAY. They all suffer from this problem with age,Bad design by Kodak.
Best Regards,Russell

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mine did the same thing, only it hadn't been dropped. Turns out, the battery went bad. The repairman said that the life of those batteries is only about 3 years average. He also said the average lifespan of the camera itself, with frequent usage, was only 3 years! I am still hoping to get the auto focus fixed on mine though. I sure did love that camera.

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Zoom and camera shuts off


Verify you have the right kind of battery and fully charge it.
The lense issue you describe commonly happens when the device cannot access enough power to function correctly, so it retracts and powers off to avoid getting your lense stuck in the 'out' position if the battery goes dry.

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You will probably have to send it in for repair.

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