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My Epson AcuLaser Color Printer C900 comes up with the error mesage 6023

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  • Pixie21 Dec 01, 2008

    Yes, this solved the problem. Thank you

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Follow this procedure:

1) Directly to the left of the toners you will see a small Rectangular hole with four pieces of plastic at each corner. Inside this hole will be a plastic tube.
2) Please get an object (house key etc) and push that plastic tube in, by doing this you will here a spring release form inside the printer. This tube being pushed in releases the carridge for the toners.
3) After pushing the plastic tube in the printer please rotate the toner rack anti-clockwise until the a toner is in the correct position to remove. To check this please remove and reseat a toner.
4) Once the toner is in the correct position please turn the unit back on.

from
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Posted on Dec 01, 2008

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This error is related to a mechanical problem on your printer that some parts of it is bad and needs a replacement, if this printer is still under warranty better take it to a service center for free repair or have it replace....

Posted on Dec 01, 2008

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Hi

General Error: Error 6023"

1) Directly to the left of the toners you will see a small Rectangular hole with four pieces of plastic at each corner. Inside this hole will be a plastic tube.
2) Please get an object (house key etc) and push that plastic tube in, by doing this you will here a spring release form inside the printer. This tube being pushed in releases the carridge for the toners.
3) After pushing the plastic tube in the printer please rotate the toner rack anti-clockwise until the a toner is in the correct position to remove. To check this please remove and reseat a toner.
4) Once the toner is in the correct position please turn the unit back on.

Posted on Dec 01, 2008

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