Line on right side of page only when fed and not placed on glass
There is a line all the way down the page on my canon D860, but only if you feed the originals. If you place them on the glass, the line is not there. The line is about 2 in to inside on the right. I have tried cleaning it and looked for foreign objects with out any results.
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Are you feeding the page through upside down?
Most ADF Units require the page to be writing side up as they loop over the scanner and feed out with the text facing down.
Check the ADF Tray as it will have a picture showing how the pages are meant to be placed to be fed through the ADF.
Clean the scanner strip glass. This is the thinner strip of glass that runs from front to back right next to the large glass. This glass is only used when scanning/copying using the document feeder. The line you are seeing is because something has become stuck to the glass so when the documents are fed over the strip of glass, the scanner reads the stationary spot of debris as a solid line. Clean the glass very well using a cloth and some glass cleaner. I have seen something get under the glass as well but this is very rare. Rest assured tho that the line is being caused by something on this strip of glass.
Good Luck and Thank You for using Fixya.
If the line is only when you feed the original from the top feeder (not when you place the paper on the glass)....clean the narrow glass (called the **** glass) under the feeder on the right hand side
If that is not it new drum and/or blade is called for
You have a piece of dirt or whiteout on the scanner glass. When the paper is moving by, it creates a "Line" if the paper is sitting still on the glass, it may be a dot or it may even use a different glass alltogether for ADF vs Paltten scanning.
I'm pretty sure you might have solved this problem already, but this might help others.
Make sure that the platen glass is clean near the right side of the
machine, where the document is scanned when going through the document
scanner. Remember, when placing a document on the glass to copy it
that way, you would place it on the glass on the left side of the
machine. When scanning through the ADF, the scanning unit itself moves
to the right side of glass and scans the document as it moves through.
We had the same issue and found out that there was a little spec of
dirt on the glass. After cleaning it, the problem was solved.
Yep. remove and clean that small strip of glass on the left side of the machine. open the feeder, there are 2 phillips screws, that glass either has somthing on the top or bottom surface.
It makes it easire to clean when you remove it and place it on a white sheet of paper, that way even if it is a really small spot you can see it easier.
The lamp does not move when you use the doc feeder and a small spot on that glass will make line across the entire page.
There must be a strip of glass about one inch wide, next to
the large glass. There is the problem !
Clean that strip thourougly. When you use the feeder the pages
are scanned thru the small strip of glass.
If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.