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It appears that on this television you can only adjust the picture size when you are using the twin picture feature. You must adjust the picture size with your other remote control. Since I do not know whether you are connected to a cable box or a satellite tv box or a blu ray player or a DVD player I cannot be very specific. On your other remote control you should had an hd zoom button, aspect, format, ratio, #, or etc. Those buttons change the picture size. The other factor determining picture size is the resolution the equipment connected to your tv is set to. This tv supports 1080i but you should also try setting the connected equipment to 720p or 480p or 480i. Also the connected equipment may be connected to your tv in two places so make sure you are on the correct selection using the tv video button on the Sony remote.
That sounds very normal to me. When your watching a HD channel, and a commercial comes on and the screen gets smaller with as you say the black bars, just means that the commercial is not broadcasting in HD. You can change it by pushing the button on your TV remote that says picture, but you are streaching the screen and are going to loose the quality of the picture. You may also want to spend a few hours, going into you TV settings and just start playing with the settings. Just remember where they were before you change something. You can also purchase a guide to LCD settings to point you in the right direction. If you have your TV set to vivid or one of the preset picure modes, it is costing you more power and you are not getting the best picture that the TV can produce. Play around with the custom setting or buy one of those calibration CD's off the internet.
I'm not a tech person, so take this for what its worth. I had the same problem with my Vizio and my Time Warner Cable HD/DVR box using the HDMI cord connection. HD channels were always fine, and non HD channels were fine until I went to an HD channel and back. When switching back, the non-HD channels would be shifted to the left as you describe. After much back and forth with both Vizio and Time Warner (each saying its caused by the other), I stumbled across the following fix...
I went into the cable box (scientific atlanta 8300) "settings", under "display," under "output resolution." There was a list including 480i, 480p, 720p, 1080i, and "auto select." I unchecked both 480 options and left 720 and 1080 checked. Problem solved. The other "Display" menu settings are as follows: Picture Size = Stretch, Aspect Ratio = 16x9.
I have a Toshiba 50HP15 PLasma flat screen TV. Its been working tone for 2 years now. All of a sudden without warningm the right 1/3 of tghe picture is missing and is black, where as the other 2/3rd of the picture is great picture and in HD. When I press DISPLAY on the remote control is says FULL 720p. When I press the Picture Size button on the remote the message NOT AVAILABLE come on. Anyone with suggestions. Thanks