Question about HP DeskJet 950c / ScanJet 5370C InkJet Printer

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HP Deskjet 950C - trouble loading ink cartridges

I have just installed an old HP Deskjet 950C, which has been sitting in the closet for about 3 months. After installation it was printing OK this morning, but there was a problem with no blue color, so I have bought a new cartridge (Office Depot own-brand) but for some reason the ink light just keeps flashing and I cannot print a thing. Am I loading the cartridge incorrectly in some way?

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Re: HP Deskjet 950C - trouble loading ink cartridges

1st thing would be to remove the cartridge & check for any damage to the copper contacts as these are what tell the printer that a new cart has been installed. Next make sure you removed the tape covering the nozzles (I've done this before & boy do you feel silly).

If this all looks OK then pull the power out while the cart is still not fitted (this will fully reset the printer).

Once it comes back up, try fitting the cart again also checking that the contacts in the cartridge holder are not damaged/dirty.

This should sort the problem


Posted on Jul 09, 2009

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If the cartridges are old too this may be a problem. When ink gets old it can clog the cartridges. If they are old replace them with new ones. If they are new ones did you peel the protective covering off before you inserted the cartridges? Hopes this helps

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