a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
We suggest you first remove all of the ink cartridges from the HP D7160 printer, then attempt the carriage un-jamming instructions as provided by the others above. If the jam still cannot be cleared then either the flex driver cable has a problem or the service station (below carriage assembly) is blocking carriage travel.
For advanced HP D7160 printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following Inkjet411 support site link: http://inkjet411.com/?page_id=1813
Please note that all Costco USA (all stores), Costco Canada/Mexico/UK (most stores), Fry's Electronics USA (all stores), Best Buy Canada (13 stores) support this ink cartridge series. Our network of retailers stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing:
We also have ink refilling centers in many University stores across the USA & Canada, including:
Brigham Young University, Brigham Young University - Idaho, Cornell University, New York University, Queen's University, San Diego State University, University of Calgary, University of San Diego, University of Virginia and University of Wisconsin - Madison
Just bring your ink cartridges into any of our authorized refill center locations. The in-store representatives (at either Photo/Electronics support center) are trained to refill over 300 different ink cartridge types from all the major manufacturers (i.e. HP, Epson, Canon, Lexmark and Dell) and can answer any additional questions you may have. It typically takes less than an hour to complete the refill from the time you drop the cartridges off. Our network of retailers stand behind the product and performance - guaranteed. All of our inks are Made in America and closely match original manufacturer's ink quality - we are sure you'll be satisfied with both color 'pop' and image longevity performance.
Alternatively, if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).
Ok try see if this may help
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Problem : An error occurred while communicating with scanning device
you install a print cartridge, the attention light begins to flash red.
The printer will not print. One of the following messages may appear on
the control panel:
* Color or Right Print Cartridge is not compatible * Incorrect Print Cartridge(s) * Print Cartridge Problem * Incorrectly Installed Cartridge(s) * Black or Color Cartridge(s) Failed
Solution : To
solve the problems related to Cartridge Errors we can do the following
4 steps. Which could help us to get the issue resolved
Step 1: Remove, inspect, and reseat the problem cartridge Step 2: Clean the problem cartridge contacts Step 3: Repeat reseating and cleaning steps Step 4. CONTACT TO HP SUPPORT
Step 1: Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..
a) Make sure the printer is on. Press the Power button if it is not lit.
b) Open the printer cover, then wait until the print cartridge carriage is idle and silent
c) Press down lightly on the end of the problem cartridge to release it.
d) Slide the cartridge out and inspect it: * Check the Copper electrical contacts (the Copper Part which touch the Connector inside) * Clean it with the pirit or wet cotton) * Check the Nozzles - Clean it with the worm wet cotton * Wait for 2 to 5 min befour you connect them back * Clean the contacts in the carriage, inside the product (Printer) * Reinstall the cartridge. * Reconnect the product to the electrical outlet. * Close the product cover.
: you can also check the print cartridge label and make sure it is
compatible with your printer. Compatible print cartridges are listed in
the Printer Reference Guide supplied with your printer.
Note : If the cartridge is compatible, reinstall it in the printer: * Cartridges marked with a triangle go into the left carriage slot. * Cartridges marked with a square or pentagon go into the right carriage slot.
If issue not resolves Repeat repeating and cleaning steps
lift the printer and shake to check if it sounds like a piece broken inside.. turn the printer off take the power brick out from the back.. manually pull the cartridge to extreme right then center.. check if cartridge is aligned correctly.. if nothing of this works.. contact dell for replacement under warranty.. if out of warranty.. inkjet printers cannot be repaired if broken.. u can buy a dell v313 of same quality for $59 with warranty..
Try reseating the ink cartridges. The error references to either reseating or refilling the ink cartridges.
Since you have mentioned that it worked before with only black cartridge, try reseating both and check.
how can i print 4x6 photo paper ? it says load paper in the main tray its only printing with large plain paper , even if its set to photo tray , and if i put the 4x6 in the main tray it says wrong paper zize ...