Compaq presario wont start up
Several things could cause this. First try eliminating a few potentials sources of the problem --unplug external devices from the computer like external hard drives, usb sticks, printers, external speakers, etc. and see if you can boot the computer normally. If you can boot normally, try rebooting into safe mode and then running chkdsk. You may have to tap F10 repeatedly during rebooting to get to option such as safe mode. Allow chkdsk to complete its run; that takes considerable patience. IF you need to know how to run chkdisk, you can look that up in the F1 help screen while in safe mode. Uninstall whatever software you installed just before the crash. Reboot and allow normal booting. BUT BACKUP your critical information immediately if you get a good boot!
IF that does not fix the problem, you might have to look into using the recovery partition. That will likely allow a return to factory defaults, either with an erasure of your data or not, depending upon which option you decide upon. If all is erased, you may have to reinstall a considerable amount of software and reactivate windows via the internet. How do you get to the recovery partition? That is probably an option popping up when you hit F10. "R" for recovery.
Feb 11, 2015 |
HP Compaq Presario SR1503wm PC Desktop