Question about HP Office Equipment & Supplies
This error is called a scan buffer error. Unfortunatly there is only a couple of things that can be done. If you start by powering off the machine and then back on this can resolve some issues. If the error persists then there is a problem with the formatter. The HP manual says to replace the formatter but you can try to reseat it and see if that helps. The formatter is held in by two thumb screws on the left back of the printer. Make sure the machine is powered off and unplugging it doesnt hurt. Loosen the thumb screws and slide it out. Blow off the long black connection, the rom and ram can be reseated at this time too. Gentle slide the formatter back in and into position. Be careful not to bend any connections by forcing it back in. It should slide easily. If this does not fix your problem then your formatter will need to be replaced.
Hope this helps.
Posted on Dec 01, 2008
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Posted on Jan 02, 2017
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