If it won't drain, something is plugging the drain system. Start from the hose end. Make sure the hose is open at the end. Try lowering the hose to almost floor level. Make sure you have a pail handy. The water from the tub will be higher than the hose end and the blockage might come squirting out. Put the hose back into the sink or drain pipe it was in.
If water comes out of the hose, but the washer still doesn't "drain," turn it on to a point in the cycle where it should be draining (spin cycle). Listen to hear if the pump is running. If it isn't, there might be something caught in the pump, the pump impellers (that push the water through the pump) might be stuck or broken. This will require a service person.
A third thing you can try if you feel really handy, is to figure out how to open the top of the washer. (Do this with the washer unplugged.) This is often a couple of spring clips near the front edge. Push in on these clips with a putty knife or something else thin, while lifting the top. Once you get it open, scoop out the water between the tubs if you want to. Other wise reach in between the tubs and find the drain hole where the water leaves the outer tub. This happened to me once and there was a child's sock in the hole. Pull out the blockage, reassemble the washer, plug it in and see if the pump check works.
Like I said, it's the outer tub, the pump or the drain hose usually. Good luck.
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