Question about HP Pavilion zd8000 Notebook
Some days ago the battery stopped charging and the indicator led blinks every time the battery is in the device, my computer is a year and a half old. I tried with a new battery but it isn't charging, it still the same. I updated the BIOS and also did the power drain. None resolved the problem. I will appreciate any help! Thank you
The problems with the HP Pavilion (Particularly the ZD8000) are sadly well-known by HP. It's not a problem with the battery or the charger or anything you can easily fix. The problem is heat. If you search long enough, you'll find hundreds of people with three problems: 1) the battery stops holding a charge after about 8 months, they buy a new one and get the same problem; 2) certain keys stop working on the keyboard, they remove the battery and the keys work again; 3) permanent lines start to appear on the display and never go away.
Unfortunately, there is nothing you can do about these problems with the ZD8000, except stop using it as a laptop and ditch the battery. I have been problem-free since I ditched my third battery and just use it with a power cord.
Last year, I filed a formal complaint with the Better Business Bureau regarding HP's failure to acknowledge this problem and recall the machine. Each time I called service, I was instructed to follow the battery initialization procedure. All this does is allow support to get rid of you for 24 wasted hours, after which you have to call again and talk to some one new who tells you to do the same thing. The problem is, the procedure fails because the battery won't hold a chage in the first place. If you get to the end of the procedure with them after wasted days, they tell you to buy a new battery.
The HP ZD8000 is defective and never should have been released with a Pentium 4 processor. It's too hot and fries the battery and damages the screen.
Posted on Dec 08, 2007
How many HP ZD8000 owners have to experience this problem before a class action suit can be filed against HP for a recall and a permanent fix for the problem? Just curious if anyone knows the answer to that question?
Posted on Dec 19, 2007
My zd8000 has been a piece of $hit since the day I bought it.
The battery is dead and won't charge, the keyboard on the computer doesn't type half the time so now I use a seperate keyboard.
The only way to use it is as a desktop with the power cord.
I will never buy another HP product again. When I call I always get some nitwit who gives me generic responses to get me off the phone.
Posted on Jun 06, 2008
That is generally the power plug, same thing for the zd7000 series. Meaning that it is getting DC but a contact in the power jack is: 1. not getting enough current 2. not getting enough voltage 3. bad connection on DC jack to motherboard
Posted on Feb 12, 2007
My computer same model is completely dead, is only a little over 3 years old, what should I do? it was a very expensive laptop. Maybe we can do something, HP should be responsible for such defective product.
Posted on Jun 23, 2009
Wow.... add me to the list of super hot pc's with an inability to charge batteries. I bought a new battery and it won't charge either. I'm bringing it back. Food for thought: think how much HP has made just off of all of the new batteries and adapters we've bought.
Posted on Sep 19, 2008
Wow, this thread was a real eye-opener for me. I have the same problems with the dead battery, extreme heat around the touchpad, and failing keyboard. I though it was just a quirk of my machine (2 year old HP Pavilion Zd8000 series, Middle East model). It pisses me off that HP actually DESIGNED it this way (apparently) and will take no responsibility. I will try removing the battery before the screen starts to go. This is the last time I ever buy HP anything! By the way, (since I'm already on a rant) the HP all-in-one printer drivers **** *** too. They include a process that causes full screen applications to crash every 15 minutes or so.
Posted on Jul 29, 2008
My battery died a couple of months ago after running really hot. I bought the zd8000 (Canadian version) in the Summer of 2005, with an extended warranty. The whole thing cost me C$2400!
I like the computer for what it is: a desktop replacement that is mobile from office-to-office. There was time I could save the work on screen and scamper between offices at home and at work, but not anymore.
I thought of replacing the battery, but decided not to after realising that the battery gets too hot and perhaps will damage the rest of the computer. Now I am using it without the battery off the mains.
If there is a recall, HP should do it right away and provide us with viable batteries, even if they only run for an hour or so. My old Toshiba, circa 1998, can still use its battery! I realise now why the Japanese build better everything.
If HP cannot provide the battery that will not slowly burn the ZD8000 down from the inside, it should replace each of our computers with ones that have a cooler running chip. That is the decent thing to do.
I did not spend over two grand for a computer to only replace it in three years. That is simply not the way to do business.
If there is a class action law suit, count me in: firstname.lastname@example.org
Posted on Jun 23, 2008
I had a similar problem with my HP Pavilion dv6500 - one day the charge indicator started flashing and the battery icon was indicating "plugged in, not charging".
after googling the problem I found this suggested solution:
just shut the pc off with the charger pluggrd in and take the battery out without disconnecting the charger then put the battery back in wait a minute the it will charge promise
this worked for me, for the time being at least (it's been 30mins since I tried it).
hope this helps anyone else..
Posted on Sep 13, 2008
I bought my hp pavillion zd8000 in Norway the summer of 05. In february or March 06 the battery was dead. Soon after i got red lines all over the screen, and my computer was overheating and turning off all the time. Soon after i sent the computer to service. What they told me was that the battery was not included in the service, but they would fix the rest. Then when i got it back they had fixed the red lines, but the heating wasn't better at all and in addition they managed to break the keyboard. Incredibly bad service when you know what i payed for the freaking thing... 20000 norwegian kroner or in US$: about 4k!
Posted on Jul 11, 2008
Hi all !
I experience 2 very strange problems with my ZD8000:
1). It is charging the battery ONLY when it is not powered, but never when it is in running in XP
2). It is not starting only on AC (without battery sitting in its place)
Did anybody experienced these symptoms?
Posted on Oct 28, 2008
I also have replaced 3 batteries to date on my zd8000 laptop.
There are a few things that you may want to try.
1. clean the inside of the computer. Take apart you computer and blow the dust out. You may find that you get a handful of dust and be amazed how much dust is in your computer. The three fan draw in a ton of dust. This dust causes your computer to over heat and shutdown. At least mine did all the time. After I cleaned it, it would run fine and cooler then it did. I clean mine every 3 months or so.
2. The keyboard may have to be unplugged then plugged back in. I had a previoud HP laptop which some of the keys would not work. The simple solution was to take the keyboard apart and simply unplug it then plug it back in.
3. No experience with the charging system.
Posted on Sep 09, 2008
Guess I'll join the club. I'm having the battery charging problem with my zd8000 as well. So far the keyboard and screen are doing okay, probably because we keep it proped up about 2 inches to allow for better air flow. If we didn't it would constantly turn itself off and we would probably be experiencing the other issues as well.
I can't stand HP customer service and am so frustrated with trying to work this and other problems through them. I would welcome a class action law suit. I definitely think this merits one. email@example.com
Posted on Aug 31, 2008
Http://www.cheap-laptop-batteries.net/hp/pavilion-zd8000-series-battery.htm hp pavilion zd8000 replacement battery.
Posted on May 19, 2010
I have LOVED this computer - BEST I've ever owned. It is a substitute for a desktop, typically is running 12 to 20 hours/day. YES, battery never lasted more than an HOUR even when NEW, and it DOES overheat, but I've heard this about all large 17" screens. The screen is wonderful to watch videos on if the sun isn't hitting it. ALL large laptops get too hot, and Windows systems have crappy battery lives. That is why they make laptop COOLING plates. YES they do **** tons of air to cool this off and fans get caked w/ DUST. I use my compressor & blow out clouds of dust at least once a year.
Think of the dust as INSULATION and DEAD WEIGHT on the fans: they coat & bog down the fan, AND INSULATE components so the heat cannot escape, and system overheats.
I did have some crashes and SERIOUS problems early on, reuquiring me to send it in twice, but hven't had much trouble for the past 2 or 3 years.
I have had my 2nd battery die, and am going to try one of thes online ads for $49.95, just so I CAN work unplugged occasionally, bu it won't likely hold a charge for long.
Posted on Mar 30, 2010
I have had the same problems with with the same model laptop since taken it over from my daughter nearly two years ago who bought it from Best Buy (Canada) on Boxing Day 2006. Since the one year Warranty from HP was over (and we didn't have a Best Buy extended warranty), I ordered an after market battery (still expensive though) through a special order at Staples. After completely draining the new charged battery the first time, it didn't recharge at all. So I obtained a free replacement battery. Again the same problem with that battery. I have been using this laptop as an expensive portable desktop ($1700 CANADIAN sale-price in 2006) ever since since it works just fine off the power adapter (without the battery).
A few months ago, HP did have a battery recall but when I entered the serial #, I received an automated reply that this laptop is not covered. From reading all the posts here and my own experience, it is obvious that a replacement battery won't solve the problem. Quite likely, the charging circuitry on the mother-board is fried due to the excess heat from the battery and the P4 processor. No doubt, the under-powered power adapter/charger and its loose connection are partially to blame too. Obviously, HP should have avoided putting hot-running P4 processors in laptops. One plus for HP: They did nicely replace a defective screen under the 1 year warranty when my daughter still owned it.
So, any progress on class action against HP for this charging issue? I will certainly never buy an HP again unless they make proper amends and build better laptops. We just bought a nice Dell Studio laptop for my son with a very long battery life. My daughter switched to a Mac laptop a few years ago with no major issues (other than a recent theft out of the trunk of the car which will fortunately be covered through my house insurance).
Posted on Jun 29, 2009
You may try to install a new power management software
Posted on May 16, 2009
Read my previous blog
Posted on Jan 14, 2009
U guys have no idea about lap tops. U cant just interupt the battery when it loading. The overheating can cause some problems with the battery but every lap top need to clean their filters every 3 month. This is my first lap top bought it 2005 and it rock! 3 years there have been just one prob its the overheating but fixed. Now the comp is starting to get old, time for a new.
Posted on Oct 24, 2008
Well after reading all these people with the same problem as me i realise... there is only one solution... can one of the boffins come up with a guide on how to take this thing apart... make the stupid laptop a headless (ie use external graphics card - cos the purple lines and artifacts are from the memory dieing on the graphics card as it continually over heats) cluster machine... so i can at least use it's processing power for somthing...... pises me off this was an expensive machine when i bought it... i have laptops i bout for 1/3rd the price that are still running fine...
Posted on Oct 17, 2008
Another one here with the same problems. The battery does not hold a charge at all. I have figured out if you dust out the fans every so often it will not shut down unexpectedly from overheating. I did not realize the keyboard skipping was a common thing. I just thought I needed to clean the keys or something.
Posted on Sep 22, 2008
Add me to the list as well. The battery was the first to go on my computer, now I'm losing video as well. I've read countless blogs about the problems faced with the zd8000 notebook. Like everybody else, I spent over $2K for the laptop just for it to become a paper weight. I sure hope there is a class action lawsuit against HP.
Posted on Aug 21, 2008
God I was thinking I was the only one with these problems! I am on my zd8000 right now and i keep having to look back at this post cuz the keyboard won't type certain letters at first touch. The battery poblem was the 1st for me, then the keyboard. I'm just thinking about getting a mac....
Posted on Jul 23, 2008
Ive been pulling my hair out for months with this problem. Again thought it was me and being the only one. How are we best to get this across to HP. Am i best to email them ?
Posted on Jul 19, 2008
Add me to the list of folks with the battery won't charge and the screwy keyboard problems. I just paid a ton of $$ for a new HP battery and it won't take a charge either. The charge light just blinks, the machine says it's charging, but always says 0% charged. I think I'm going to junk this thing and get a Mac.
Posted on Jun 17, 2008
I thought it was just me with this battery problem, I thought mabie I did something wrong with my computer, but it seems to be a problem with this model...what a waste of money on this thing.
Posted on May 31, 2008
I found something like manual with my new battery - i have to do something like initiation or initialization of batery: 1 put new battery in and discharge to zero with staandard usage of notebook - without power from adapter 2 plug in adapter cord and charge battery to full load - do this with notebook turned off 3 after battery is charged lets discharge it again without power from adaptor - do steps 1,2 again - 3x times 4 after this battery have to be initialized and ready for usage //that is written in manual.. but im not so sure when battery is fully loaded..indicator starts blinking after few minutes 10-30 of chaaarging and battery -that is newly purchased HP- is still shown as wrong with 0 power.. but disconnecting powercord brings battery to becone source of power.. very funny
Posted on Apr 17, 2007
Posted on Feb 21, 2007
I wont ever purchase an HP again for any reason.
DELL FTW BABY
Posted on Sep 30, 2008
Same problem too with my zd8000 battery failed to charge,keyboard is malfunction,LCD has a problem too i think this series of HP is defective i thought im the only one who has the problem...tnx guys for the this info
Posted on Sep 16, 2008
I too have had battery charging problems with my zd8000. At first, the battery wouldn't charge in the docking station. I sent the computer back to HP twice, before the problem was resolved...allegedly. They told me that they replaced the motherboard the second time they had it. I stopped using the docking station. Shortly after, I began experiencing battery failure..shortened life, high heat..and finally no more charging. I even bought a new replacement battery, but it only lasted one day. The heat around the mousepad was unreal. I finally just gave up on batteries.. and use my HP with a powercord...kinda defeats the purpose of a laptop. Now with all the hoopla of Sony's battery recall, makes me wonder if HP will do the same.. except, maybe in HP's case.. it may be a charging problem.
Posted on Mar 02, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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