Question about HP ScanJet 2400 Flatbed Scanner

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My entire system crashed, and i lost the scanner software. right now, i cannot scan documents.

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Get an updated software at hp's website

Posted on Dec 01, 2008

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The scanner keeps jamming. i try to scan form the document feeder &the papers keep getting stuck. It will not complete a scan!what do i do?


In summary: * Very unintuitive, convoluted and unpleasant to use (same on Win2K as XP) - sometimes the SW hangs during scan and needs a reboot - sometimes the SW crashes with a dialogue "try reinstalling HP software", and needs a reboot - sometimes it scans and after conversion to pdf
Advantages: I cannot see any advantages with this product
Disadvantages: Software is convoluted and unreliable, paper jams are difficult to clear

function showHideReviewText( sType ) { if ( sType == 'more' ) { document.getElementById( 'review_text_full' ).style.display = 'block'; document.getElementById( 'review_text_short' ).style.display = 'none'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('less'); }; } else { document.getElementById( 'review_text_full' ).style.display = 'none'; document.getElementById( 'review_text_short' ).style.display = 'block'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('more'); }; } } ...with a dialogue "try reinstalling HP software", and needs a reboot
- sometimes it scans and after conversion to pdf every page is blank
- very occasionally it scans a document properly
*If the sheet-feeder jams is says to refer to the documentation to clear it, which doesn't exist. There is no way to clear the jam except to pull hard & hope. No levers to release it like one would expect.
*Frequently has error ...
...cycled to work again.

Everything has to be started by pressing a button on an application called "HP Director". There are 4 apps started from this:
1) Scan Picture
2) Scan Document
3) Make Copies
4) View & Print
also Help
also Settings (which are used in conjunction with settings found in (1) and (2)!)
- Each application has to be exited to return to "HP Director"
its a worst scanner
and prone to jamming problem

Jun 09, 2010 | HP Scanjet 5590 Flatbed Scanner

1 Answer

When I scan 4x6 photos there is a line (sometimes green) across the entire photo that used to not be there. Scanning larger 8x11 photos the line does not show or when scanning documents. Help! I'm in...


If line is vertical.

Try scanning a bigger document. Use a blank page big as the scan capacity and scan the blank page.

If for example you are using an a3 scanner, scan a blank A3 page.

When scanning blank page set resolution to an high value, so that you does not lose pixels.

Check scan result, and explore the whole document using zoom to see if the line is still present on the test scan of the blank page.

If there is still the line, then it is either a scanner dirty, probably inside glass, or a dafective sensor on CCD sensor array.

If there is no line, then the problem is usually depending on the software.

In that case uninstall the software and install it again.

If that is not enough to fix the problem, try uninstalling software, doing a system restore to a date before the problem started , and then installing software again.

If the line is horizontal , that is usually a loss of power on the high voltage to lamp.
Try reinstalling software first, if that does not fix the problem , and line is horizontal, then it is fault mentioned above.
Horizontal lines at the end of a document may also be caused by faulty scanner control board, or scanner going out of memory.


Oct 10, 2009 | Fujitsu Scanners

1 Answer

SAVING WHAT I SCAN


That doesn't happen to me.
It may be the way your computer preferences are set up rather than the scanner,

Oct 27, 2008 | Canon CanoScan LiDE 600F Flatbed Scanner

2 Answers

The documents are scanned but dont appear on later inspection, or if they do they are just a horizontal line across the middle


Try reinstalling the driver software. If the problem still persists, run scandisk or reinstall OS.

S. Mohan

Aug 21, 2008 | Canon DR-9080C Path-Through Scanner

2 Answers

Software for TravelScan 2300


guys I found the driver, apparently the company changed its name to Document Capture Technology. http://www.docucap.com/index.php?/downloads/index
However, it no longer have a link for downloading tat stupid sofware which allows you to manage the scan. so, rite now, my scanner is connected and everything but i can't get it to scan any documents.... can someone post the tat... pro scan manager? software

Jun 26, 2008 | Syscan TravelScan 2300 Scanner

1 Answer

Acrobat 8.1


Upgrade to Acobat 9.0 Pro. It seems to work in that can scan pages for a document, HOWEVER, adding/appending to already scaned pages for a document seems to crash 9.0. For example, say I scan in pages 1 - 4. I cannot then scan pages 5 -6 as part of the same document--crashes Acrobat.

I think this finally proves the problem is Acrobat 8.0 and NOT the i40 drivers.

Apr 28, 2008 | Kodak i40 Path-Through Scanner

5 Answers

Download the software of scan benq 4300 or the setting


pls help me i lost my scanner 4300 cd, and i need the soft to be able t o use it again

Oct 27, 2007 | BenQ Scan to Web 4300U Flatbed Scanner

1 Answer

Canon 2050C scanner


In the software, select 'multipage' option. (Check this box). The output will be collated and provided to you as a single file.

S. Mohan

Feb 08, 2007 | Canon DR-2050C Path-Through Scanner

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