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Hi My Seagate Freeagent Desktop 500Gb appears to have stopped working. It was working earlier today (orange light was on), but now it's not and it isn't appearing on my drives list. I have tested the power cable on another drive and that appears to be working. Does this mean the drive is no longer functioning or is there something else that I am unaware about. If it is no londer functioning how do I recover the data stored on the drive. Do you know what the minimum period of warranty is on these drives? I've seen 5 years quoted on sales sites but I do't know if this is standard?

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If the drive is not being detected by the computer anymore it already mean one thing its already bad, and you can still try to recover the data inside it by contacting Seagate so they can send you a software that you can use in retrieving the data inside it and yes I belive it has a 5 year warranty from Seagate...

Posted on Dec 01, 2008

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Try this:

1. Turn off the power supply to the hard drive.
2. Turn off your PC/laptop.
3. Connect the hard drive to the PC/laptop.
4. Turn on both devices.

It worked with mine.


You could also try installing Seagate Manager which can check for errors on the drive.

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This always depends upon how valuable the data is.

fixmbr in the recovery console will not harm the drive IF you can get into it by way of the USB interface. You might consider removing the hard drive and putting into a desktop , directly connected to the SATA IDE controller to eliminate the eSATA USB interface as the cause of the problem.

Run chkdsk /r as soon as you find a way to get access.

Use command line options that you know what they do, but I would tread lightly since more damage can be caused.

Get to know and understand recovery console commands

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go get a external drive enclosure from computer supplier
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Hi,

You still need assistance in cracking open the Seagate Freeagent Pro 500GB and trying data/file recovery? If yes, would appreciate a post back.

Good luck and kind regards.

Thank you for using FixYa.

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