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A simple Question! How do I access the saved files on my Seagate FreeAgent Desktop Drive 500Gb?

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  • Lee Hodgson
    Lee Hodgson May 11, 2010

    can you explain the problem in more detail please

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Make sure the Seagate is connected to your computer and computer recognize it, then when its already recognize by the computer just opne up Mycomputer and you should see there the seagate, just double click on it and you should be able to access all the files save on it....

Posted on Dec 01, 2008

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Posted on Jan 02, 2017

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Hi i have an external HD...Seagate FreeAgent GoFlex 1 TB...it is working smoothly on my laptop and other computers..however as soon as i want to connect it to my desktop, it is not being detected. My...


Connect some other USB device (keyboard? mouse? memory-stick?) to your desktop?
Are those devices detected? If not, then either:
* the USB port(s) on your desktop are damaged,
* the device-drivers for the USB ports on your desktop are not installed.

Try connecting it to a different desktop/laptop, to see if the Seagate works at all, on any desktop.

Mar 17, 2011 | Computers & Internet

Tip

Seagate FreeAgent Desk 500GB not reconized and just beeps


Hi, anyone looking at this tip please be patient as the link that was below is changing to another site, it shows a link from You Tube on how to take the Seagate apart so anyone with the problem with the unit just making beep sounds and not being reconized by their P.C.
As all the threads i saw like my 1st thread reporting about my friends Seagate FreeAgent Desk 500GB asking about his problem and no-one was getting replies, and they where getting frustrated, I decided to find out. Someone has replied to my other thread with the same answer as taking it apart and connecting it to a P.C. So to help others who need their important files from the external HardDrive I have made a step by step guide so even novice P.C. users like myself can attempt to sort it out without being charged loads $-£ etc.. It seems unfair for all these users to buy something new and with in 1 week - 2 months it fails and they have important files etc.. stuck on the HardDrive and being charge to retrieve it. I'm not looking to cause any trouble just want to help others out. (link no longer availiable, it is being amended)

on Aug 17, 2010 | Computers & Internet

1 Answer

Seagate freeagentGo does not work with windows server 2003


Symptoms The problem I encountered after connecting the drive to the eSATA card was the following error in the Windows System event log:
Source: Disk
Event ID: 7
Description: The device, DeviceHarddisk2, has a bad block.
At first I thought this indicated a bad disk. But eventually I saw apattern: the bad block error only occurred if the drive had enteredits "sleep" state, i.e. had spun down. By default, this happens after15 minutes. If I accessed the drive in Windows explorer after it hadspun down, in the few seconds that it took it to spin back up, Windowswould get impatient and report a bad block error. Note that the "sleep"mode I'm referring to is an internal feature of the Seagate drive--itis not under the control of Windows Power Options in the Control Panel.
If I attached the Seagate drive via a USB cable, let it spin down, and then accessed it, I did not get a bad block error.
Another symptom, one that I did not at first associate with theFreeAgent disk, was the following message in the Application event log:
Source: VSS
Event ID: 12289
Description: Volume ShadowCopy Service error: Unexpected errorDeviceIoControl(\?Volume{ba849e07-88fb-11d9-9c6f-806d6172696f} -0000017C,0x0053c020,00039B48,0,00038B40,4096,[0]). hr = 0x80070017.
This error occurred when I started an ntbackup job. Apparentlyduring Volume Shadow Services initialization, it couldn't immediatelyaccess to the Seagate drive and so logged this error. A bad block errorwas also logged at exactly the same time.
CauseMy speculation is that Windows knows that USB drives may spin down, andit will wait for them to become accessible. However, because an eSATAdrive runs as a BIOS-attached drive (similar to a SCSI drive), Windowstreats it as an internal drive and expects it to be "on" at all times.
SolutionThe solution is to attach the drive to a Windows XP or Vista machine,install the FreeAgent Tools software, go to Utilities, and set theDrive Sleep Interval to Never. Then move the drive back to the server.The Sleep Interval setting is maintained even though the drive ispowered down when moving it to another machine. Once I did this, boththe bad block and the VSS errors stopped.
ConclusionIt's obviously a pain to have to install a 142MB software package justto change the Sleep Interval, but Seagate Support said there is noother way. Too bad they don't make a simple command-line utility forupdating the drive settings. (The software has lots of slickbackup/restore features, integration with Internet drive access,etc.--all kinds of things that I don't need in this environment.) Itried installing the FreeAgent software under Windows Server 2003, butthe installation failed with a message that it only runs under Windows2000, XP, or Vista. Hence the solution of temporarily installing thesoftware on a desktop machine.
I wonder if others have had similar problems with eSATA drives thatlike to go to sleep? Eventually Windows may need to add an option totreat eSATA drives like it treats USB drives. Considering that thisdrive is only used once a day during backups, it would be nice if sleepmode worked without causing errors. In the meantime, I'll hope thatkeeping the drive out of sleep mode resolves the "bad block" errors.

copied from : http://blogs.mcbsys.com/mark/post/Seagate-FreeAgent-Pro-eSATA-and-Bad-Block-Errors.aspx

Jan 06, 2009 | Computers & Internet

2 Answers

Dimension 4700 with Barracuda 500Gb SATA HDD


You have to go online and search then download the drivers for preparing SATA laptop harddrives for installation of Windows XP otherwise during installation it will tell you there is no hard drive found.

Dec 12, 2008 | Dell Dimension 4700 PC Desktop

1 Answer

Hi My Seagate Freeagent Desktop 500Gb appears to have stopped working. It was working earlier today (orange light was on), but now it's not and it isn't appearing on my drives list. I have tested the...


If the drive is not being detected by the computer anymore it already mean one thing its already bad, and you can still try to recover the data inside it by contacting Seagate so they can send you a software that you can use in retrieving the data inside it and yes I belive it has a 5 year warranty from Seagate...

Dec 01, 2008 | Computers & Internet

1 Answer

In July my old HP Pavillion power supply unit died, so I purchased a new Compaq presario desktop. I just had the power supply unit replaced in my old system so I could get to my old files. I had...


If this is a usb external drive then it will be shown as a removable drive in My Computer. Just right click on the icon>Explore and you should be able to view the files on that drive. If you do not see a removable drive then please post back and I will help you determine the problem. Steve Medley

Nov 26, 2008 | Computers & Internet

1 Answer

Maxtor basics 500gb PN-9NZ2A4-500 will not power up. cannot access data on the drive


Have you tested to connect your HD with another cable (power cable)?

Is it an internal drive or external drive?

The following link is useful to do some tests with DiscWizard.

http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/std_adp.php?p_faqid=4934&p_created=1192999723&p_sid=Csx_ENbj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDEsNDEmcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD05TloyQTQtNTAw&p_li=&p_topview=1


Aug 20, 2008 | Computers & Internet

2 Answers

Computer will not recognize the Seagate FreeAgent Pro 500 GB


If the hard drive is new and still unformatted, you will need to format it. Confirm that it is recognized in disk management (start>control panel>administrative tools>computer management) Go to the list on the left and expand "storage." Then click disk management. You should see your drives listed. Find your seagate 500GB drive, right click on it and then click format. It will take awhile for a 500 GB drive but once it is done, the drive should be usable.

WARNING: this will delete any files on the drive, meaning that if it is not new and you have files on it already, then they will be deleted.

Apr 11, 2008 | Computers & Internet

1 Answer

SEAGATE FREEAGENT DESKTOP 500GB READS AS UNKNOWN DEVICE


Try this metho for xp,
rightclick ''my computer">>propties>>hardware TAB>>device manager>>You will see a list>>at the top off the list (without other option above) you will see computer icon with your PC name>> rightclick that>>scan for devices (the hard drive should pluged ) >> go on >>.need more help?

Mar 06, 2008 | Computers & Internet

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