Not coocking

Jan 17, 2009

-   i turn on the power. i see the red on. and i press the swith. but rice does warm up. no heater. i bought it for 1 year.-   hjl916

Dec 28, 2008

-   I filled it up with the proper amounts of water and rice as directed. I plugged it in and depressed the lever so the "cooking" light comes on. Within seconds, that lever popped up and then the "keep warm" light came on instead and the lever did not return. If I depress the lever again so the "cooking" light comes back on, within seconds that lever pops back up again into and the "keep warm" light comes on. I thought maybe this is some sort of safety feature like you have with some electric heaters where it shuts off if it gets too hot but when it cools down acceptably, they cycle back on again. But no matter how long (over half an hour) I leave it plugged in, once that lever pops up, neither the lever ever goes back down nor does the "cooking" light ever come back on again. Nor does the rice cook. Water stays lukewarm. -   jmoschak