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Stair stepper won't start

My Stair stepper won't start. What should I do?

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  • sil6 Feb 24, 2009

    my tectrix personal climber won't power up. I have had it for approximately 12 years and have never had a problem with it. I tried to use a different power cord, but it still doesn't work. If I wiggle the cord a little bit, it will turn on, but goes off after about 10-15 seconds.

  • jwoznd Apr 12, 2009

    I have a tectrix stair climber and I recently moved it to another location of the house. I get a screen error "no slack" on the climber screen. Any suggestions to fix my climber

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Wide Ride Pedal CTGID0 Stair stepper won't start

Posted on Dec 01, 2008

1 Suggested Answer

  • 2712 Answers

SOURCE: stair climbers / steppers maintenance

" * Read all maintenance instructions thoroughly before beginning work. * In some cases, an assistant is required to perform the necessary tasks, use all precautions. * The safety level given by the design of this equipment can only be maintained when the equipment is regularly examined for damage and wear. * Inoperable components should be replaced immediately or the equipment should be put out of use until it is repaired."

Posted on Dec 01, 2008

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Alternator Belt Replacement for Stairmaster 4000PT Stepper


Stairmaster Stepper 4000PT Alternator Belt Replacement WARNING: The belts must be properly tensioned. A belt that is too loose will cause slow and sluggish operation. A belt that is too tight will cause excessive noise and belt wear.
  1. Remove side covers.
  2. Loosen the adjustment screw that mounts the alternator to the alternator brace and the pivot adjusting bolt that mounts the alternator to the frame.
  3. Pivot the alternator down and remove the belt.
  4. Make sure the is centered on the pulleys during installation.
  5. Pivot the alternator up or down as necessary to allow 1/4" (0.6 cm) of belt deflection with fingertop pressure at the midpoint between the two pulleys.
  6. Tighten the alternator adjustment bolt. Verify 1/4" (0.6) deflection in the belt.
  7. Reinstall the covers

How to Replace Alternator Belt on Stairmaster 4000PT Stepper

on Mar 10, 2015 | Stairmaster 4000PT Stepper

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Keypad Test for Stairmaster 4000PT Stepper


Preform this test if you are having trouble entering data into the console. If you cannot enter the DIAGNOSTIC code due to an inoperable keypad, replace the console.
  1. Press [2] to start the test.
  2. The display LEDs will light up in an L-shaped formation, representing the keypad matrix. Pressing a button on either the exercise program keypad or the function keypad will light an LED within the outline on the display that corresponds to that button's position on the console.
  3. Firmly press each button. If the LED corresponding to the button you pushed does not light up, the keypad is bad and the console should be replaced.
  4. Press [CLEAR] to test the LED and then end the test 10 seconds later.

How to Perform Keypad Test on Stairmaster 4000PT

on Mar 10, 2015 | Stairmaster 4000PT Stepper

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Replacing a Spring Pulley on Stairmaster 4000PT Stepper


Stairmaster Stepper 4000PT Spring Pulley Replacement
  1. Remove the bottom cover.
  2. Unhook the pedal arm return spring from the spring hanger.
  3. Remove the snap ring from th pulley shaft. WARNING: To reduce the risk of eye injury, wear eye protection when removing snap rings.
  4. Slide pulley and washer off the shaft.
  5. Before reinstalling the pulley, clean the pulley shaft thoroughly with a clean, dry cloth. Apply a thin coat of multipurpose grease to the pulley shaft.
  6. Slide the pulley and washer onto the shaft. Install the snap ring.
  7. Route the spring under the spring pulley.
  8. Hook the end of the spring over the spring hanger. WARNING: Do not twist the spring during installation. It will wear excessively and reduce the life of the spring.
  9. Reinstall the cover.

How To Replace Spring Pulley on Stairmaster 4000PT

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1 Answer

Stair climbers / steppers maintenance


" * Read all maintenance instructions thoroughly before beginning work. * In some cases, an assistant is required to perform the necessary tasks, use all precautions. * The safety level given by the design of this equipment can only be maintained when the equipment is regularly examined for damage and wear. * Inoperable components should be replaced immediately or the equipment should be put out of use until it is repaired."

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Drive Chain Replacement on Stairmaster 4000PT Stepper


Replacing the Drive Chain on Stairmaster 4000PT
    1. Remove the bottom cover.
  • Remove the master link from the drive chain.
  • Remove the drive chain from the sprockets.
  • Reinstall the drive chain, ensuring the master link is properly installed.
  • Check the drive chain tension. There should be a total of 1" to 1-1/2" (2.5 to 4.0 cm) of play, up and down, at the slackest point in the chain. If the drive chain tension needs adjustment, refer to the "Drive Hub Assembly" section.
    WARNING: If the drive chain is too tight, the drive train will wear excessively, shortening the life of the drive hub assembly. If the chain is too loose, the machine will be noisy and will operate at less than peak efficiency.
  • Lubricate the chain with 30W motor oil and wipe off the excess.
  • Reinstall the covers.

http://www.sportsmith.net/faq.aspx?did=8C1A2D6B-027C-4681-BBD3-6099804CB674

on Mar 10, 2015 | Stairmaster 4000PT Stepper

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Is there a Quick Test I can do when there is No Resistance on my Stairmaster...


The following test will help to determine if the cause of no resistance on your Stairmaster 4000PT stepper is the console. By performing the following test, the console is eliminated from the electrical circuit. If resistance is present when the test is performed, the console is bad. Paper Clip Trick
  1. First UNPLUG YOUR MACHINE from the wall, then disconnect the grey cable from the back of the console.
  2. If your cable is a 6-pin round connector or a 9-pin square connector, using a paper clip formed into a "U" shape, insert the ends of the paper clip in the pin sockets #2 and #4. Then you will need to plug the power cord back in and start stepping. You should experience full pedal resistance.
  3. If there is still no pedal resistance, UNPLUG YOUR MACHINE from the wall and disconnect the wire from an end of the load resistor so that there is no wire attached to that end. Then plug the power cord back in and perform the paper clip test again. If resistance is present, the load resistor needs replaced. If resistance is not present, either the gray cable or the alternator is bad.

http://www.sportsmith.net/faq.aspx?did=88B6E8F1-92F8-4B60-8B2E-47911ADB84AA

on Mar 10, 2015 | Stairmaster 4000PT Stepper

Tip

Replacing a Pedal Arm Return Spring on the Stairmaster 4000PT Stepper How To...


Replacing a Pedal Arm Return Spring on the Stairmaster 4000PT Stepper

How To Replace a Spring on Stairmaster 4000PT
  1. Remove bottom cover.
  2. Unhook the pedal arm return spring from the spring hanger.
  3. Detach the spring from the step chain by removing the master link. The spring-chain connector is in good condition if it has an hour glass shape. Replace a worn spring-chain connector.
  4. Check to ensure that the spring pulley turns freely and is not worn excessively. Refer to the "Spring Pulley" section if you have to replace the pulley.
  5. To reinstall th spring, connect it to the end of the step chain using the master link.
  6. Route the spring under the spring pulley.
  7. Hook the end of the pedal arm return spring onto the spring hanger. WARNING: Do not twist the spring during installation. It will wear excessively and reduce the life of the spring.
How to Replace Pedal Arm Return Spring on Stairmaster 4000PT

on Mar 10, 2015 | Stairmaster 4000PT Stepper

Tip

Drive Hub Assembly Replacement for Stairmaster 4000PT Stepper


Stairmaster Stepper Drive Hub Assembly Replacement
  1. Remove the side covers.
  2. Remove the step chain retainers.
  3. Supposrt the pedal arm. Unhook the pedal arm return spring from the spring hanger. Lift the step chain up and off the clutch sprocket and lower the pedal arm to the floor. Repeat on the other side.
  4. Remove the snap ring from the left end of the drive shaft. WARNING: To reduce the risk of eye injury, wear eye protection when removing snap rings.
  5. Remove the drive chain.
  6. Remove the sprocket and other small parts from the left side of the hub assembly.
  7. Slide the drive shaft to the right, out of the hub assembly. If you remove the right-hand clutch sprocket form the drive shaft, do not confuse it with the left-hand clutch sprocket.
  8. Loosen and remove the two remaining bolts and nuts that hold the hub assembly to the frame. Remove the hub assembly.
  9. Inspect the drive shaft, bushings, thrust washers, and clutch sprockets for excessive wear or pitting. Replace any worn components.
  10. To reinstall the hub assembly, carefull reverse the disassembly procedures. Be sure that the right- and left-hand clutch sprockets are positioned correctly; the wide shoulder of the sprocket should be facing away from the hub on both sides.
  11. Chain Tension. The drive shaft is mounted in an eccentric hub. Rotate the hub so the marked hole is in the 12 o'clock posistion, lining up four holes in th hub with the four holes in the frame. Use this hub position when reinstalling the drive chain since the distance between the drive and the transmission shafts is at a minimum. The hub is in the proper position when the drive chain has a total of 1" to 1-1/2" of play, up and down, at the slackest point in the chain. If it is necessary to increase the tension or tighten the chain, rotate the hub counter clockwise until the chain has proper tension.
  12. Reinstall the covers.

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