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Try and determine the lowest transponder frequency that you can get a signal on. Look at the frequencies you already have on the channels saved so far and choose the lowest. Then in the installation menu select MANUAL SCAN and set that as the frequency. Make sure you can see a signal and scroll down to Network scan and change to ENABLE with the Right arrow. While still highlighted, click OK. Scanning should then begin. It will say 1/1 to start with but should then jump up to 1/?? (the ?? being 2 digits).